Found in 32 of 325 platforms tracked (10% adoption) · 55 provisions
The clause operationalizes continuous billing through automatic renewal cycles and establishes that subscription fees operate on a non-refundable basis once charged. This structure requires users to …
This clause establishes the payment responsibility structure within Family Sharing arrangements, specifying that the Organizer bears the financial obligation for family member purchases and defining …
Reg E protections establish standardized procedures for error investigation timelines, liability caps for unauthorized transfers, and notice requirements that apply across all depository institutions…
The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are availab…
The finality mechanism creates operational certainty for payment settlement and reduces Cash App's exposure to post-transaction disputes or reversal requests. This framework aligns the service with s…
This clause reflects the operational characteristics of blockchain networks, where transaction finality is determined by network consensus mechanisms rather than by the service provider. The provisio…
The clause defines Credits as a proprietary medium of exchange with restricted utility and establishes Epic's operational authority to alter the availability and characteristics of virtual goods and …
The provision allocates primary liability and operational responsibility to event Organizers rather than to Eventbrite, establishing the transactional relationship as direct between Organizers and Co…
The provision establishes reporting obligations that function as a condition to PayPal's liability framework for unauthorized transactions. The immediate notification requirement and emphasis on tele…
The temporal constraint creates a defined claim period within which PayPal will evaluate protection eligibility. This deadline establishes administrative boundaries for dispute processing and limits …
The provision establishes operational requirements for dispute handling by specifying that resolution must occur through PayPal's designated platform and process rather than through alternative chann…
The 20-day escalation deadline creates a procedural constraint on dispute resolution timing. Failure to escalate within this window results in automatic closure of the dispute under the terms as writ…
The clause establishes a conditional refund mechanism that allocates the risk of provisional fund access to the user, with PayPal retaining unilateral authority to reverse the temporary credit and pu…
The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concent…
The clause defines the legal and economic status of Robux as a restricted-use digital asset rather than a financial instrument, which establishes Roblox's non-obligation to maintain exchange value or…
This clause defines the scope of Skillshare's refund obligation and establishes procedural requirements for refund eligibility. By conditioning refund consideration on compliance with the Refund Poli…
This clause creates an ongoing billing obligation with automatic renewal mechanics, establishing Spotify's authorization to process recurring charges without requiring affirmative renewal consent for…
This allocation of responsibility creates a direct financial obligation for the user to cover chargeback and dispute costs, and establishes Stripe's procedural mechanism for cost recovery without req…
The auto-renewal mechanism creates an ongoing billing obligation that continues absent affirmative user cancellation. The non-refund policy limits the circumstances under which Tinder will issue refu…
The no-refund structure defines the financial terms under which service access is provided and establishes that payment obligations are unconditional upon service delivery. This provision allocates f…
This clause structures the financial obligations and access rights associated with service discontinuation. It establishes that payment retention is decoupled from service termination, meaning users …
This provision establishes operational requirements for app developers participating in Apple's subscription ecosystem, creating standardized disclosure and cancellation mechanics across the platform…
This provision establishes the financial terms governing digital transactions, clarifying that Apple's refund obligations are limited to exceptions stated in its refund policy or statutory requiremen…
The clause establishes a defined cancellation window that operates as a standard cooling-off period, establishing the procedural requirements and timeline within which subscription cancellations must…
The clause operationalizes a non-refundable payment model while preserving statutory refund rights and delegating app store refund administration to third-party platforms. This allocation of refund p…
This provision defines the operational framework governing transaction reversals and fund recovery, establishing the boundary conditions under which the platform processes cancellations and determine…
This clause defines the billing structure and refund policy for subscription services, establishing advance payment as the operational model and clarifying that the service provider retains all payme…
This provision establishes a mandatory cooling-off period for California residents, establishing an operational window during which subscription commitments remain reversible. The clause defines the …
This provision establishes the financial terms governing prepaid transactions and clarifies that Hugging Face retains all advance payments regardless of subsequent service use or termination. This al…
This policy defines the financial terms governing subscription cessation and clarifies Hulu's refund obligations, establishing that partial-period charges are non-refundable costs allocated to active…
This clause operationalizes a statutory consumer protection mechanism by defining the temporal scope of warranty claims, the available remedies, and the conditions under which Global-e may limit thei…
The clause operationalizes statutory consumer protection requirements by establishing a defined withdrawal window and specifying the triggering event (physical possession) that initiates the 14-day p…
This clause defines the refund eligibility window and establishes a time-limited dispute mechanism. The 90-day limitation creates a procedural deadline for users to initiate refund requests, after wh…
The clause defines the refund policy framework by creating a distinction between the current billing cycle and future cycles, establishing that subscription charges accrue without mid-period refund a…
The clause allocates financial risk to the user by specifying that fees paid remain with Netflix regardless of the duration of service use or content consumption during a billing period. This establi…
This provision structures the financial terms of the subscription relationship by establishing nonrefundability as the default rule while preserving Netflix's discretionary authority to issue credits…
This clause defines Netflix's payment policy and establishes that membership fees are retained regardless of the duration of service use or content consumption within a billing period, which affects …
The non-refundable payment structure affects the financial terms of the service relationship by establishing that membership fees are retained by Netflix regardless of the duration of service use or …
The non-refund policy establishes the financial structure of the membership arrangement: once a billing period payment is processed, no portion of that payment is recoverable regardless of when durin…
This provision defines the refund and credit structure governing membership termination, establishing that the service operates on a non-refundable payment model where access extends only through the…
The clause creates a default refund policy while preserving Patreon's operational flexibility to evaluate refund requests individually, establishing the standard expectation that payments are non-ref…
This clause operationalizes the evidentiary standard for Item Not Received disputes by establishing that proof of shipment or delivery shifts the burden away from the seller and bars the claim catego…
This provision establishes PayPal's procedural requirements for dispute investigation and claim substantiation. It defines seller obligations during the claims process and allocates return shipping c…
The exclusion establishes that PayPal's dispute resolution and buyer/seller protection mechanisms do not extend to NFT purchases or sales, creating a distinct category of transactions outside the agr…
The clause establishes a procedural mechanism that allows PayPal to advance funds to users during active disputes while reserving the right to reverse those funds through account debit if the dispute…
The provision creates a conditional protection framework where coverage scope depends on item category eligibility and transaction type classification. This establishes the operational parameters und…
The deadline creates a fixed procedural requirement within PayPal's dispute resolution framework. The automatic closure mechanism ensures disputes do not remain open indefinitely and establishes a de…
The exclusion creates a defined boundary for PayPal's Purchase Protection liability by specifying which costs are not reimbursable under the program. This allocation of return shipping costs to buyer…
This provision creates a dispute resolution mechanism that operates parallel to standard payment chargeback processes, establishing PayPal as the intermediary decision-maker for qualifying purchase d…
The clause establishes a conditional liquidity mechanism that allows claimants access to disputed funds during investigation, while creating a recovery obligation if the investigation determines the …
This provision establishes the fee structure and billing mechanism for platform access, clarifying that users incur ongoing subscription obligations and potential transaction-based charges. The non-r…
The auto-renewal mechanism creates an ongoing billing obligation that persists until affirmatively cancelled by the user, and the no-refund provision establishes that subscription fees are non-recove…
The auto-renewal mechanism creates a continuous billing cycle that persists without affirmative user action to discontinue service. The no-refund provision limits Strava's obligation to return paymen…
The non-refundable designation clarifies the post-purchase status of virtual currency and establishes that coin transactions constitute final settlements. This provision defines the financial structu…
The clause defines the scope of PayPal's Purchase Protection coverage by excluding return shipping expenses from reimbursable costs. This allocation of shipping expenses affects the net recovery avai…
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A refunds & chargebacks clause is a provision in a platform's terms of service or privacy policy governing refunds & chargebacks-related rights, obligations, or restrictions.
ConductAtlas tracks 32 platforms with refunds & chargebacks clauses - roughly 10% of platforms in the archive. 19 are classified as high severity.
Severity reflects the magnitude of rights waived, availability of opt-out, breadth of users affected, financial or legal exposure created, and the degree of discretion retained by the platform.