Found in 39 of 343 platforms tracked (11% adoption) · 72 provisions
The clause operationalizes continuous billing through automatic renewal cycles and establishes that subscription fees operate on a non-refundable basis once charged. This structure requires users to …
This clause establishes the payment responsibility structure within Family Sharing arrangements, specifying that the Organizer bears the financial obligation for family member purchases and defining …
Reg E protections establish standardized procedures for error investigation timelines, liability caps for unauthorized transfers, and notice requirements that apply across all depository institutions…
The no-refund policy establishes the financial terms governing payment retention. This defines the conditions under which Calm retains payment and limits circumstances under which refunds are availab…
The finality mechanism creates operational certainty for payment settlement and reduces Cash App's exposure to post-transaction disputes or reversal requests. This framework aligns the service with s…
This clause reflects the operational characteristics of blockchain networks, where transaction finality is determined by network consensus mechanisms rather than by the service provider. The provisio…
This provision removes what many consumers would consider a standard consumer protection right, and means that if you deposit funds in error, are defrauded, or experience technical issues, DraftKings…
The clause defines Credits as a proprietary medium of exchange with restricted utility and establishes Epic's operational authority to alter the availability and characteristics of virtual goods and …
The provision allocates primary liability and operational responsibility to event Organizers rather than to Eventbrite, establishing the transactional relationship as direct between Organizers and Co…
The provision establishes operational requirements for dispute handling by specifying that resolution must occur through PayPal's designated platform and process rather than through alternative chann…
The provision establishes reporting obligations that function as a condition to PayPal's liability framework for unauthorized transactions. The immediate notification requirement and emphasis on tele…
The 20-day escalation deadline creates a procedural constraint on dispute resolution timing. Failure to escalate within this window results in automatic closure of the dispute under the terms as writ…
The temporal constraint creates a defined claim period within which PayPal will evaluate protection eligibility. This deadline establishes administrative boundaries for dispute processing and limits …
The clause establishes a conditional refund mechanism that allocates the risk of provisional fund access to the user, with PayPal retaining unilateral authority to reverse the temporary credit and pu…
The chargeback prohibition establishes Riot Games' required payment dispute procedures and removes a standard consumer financial protection mechanism from the available dispute pathways. This concent…
The clause defines the legal and economic status of Robux as a restricted-use digital asset rather than a financial instrument, which establishes Roblox's non-obligation to maintain exchange value or…
This clause defines the scope of Skillshare's refund obligation and establishes procedural requirements for refund eligibility. By conditioning refund consideration on compliance with the Refund Poli…
This clause creates an ongoing billing obligation with automatic renewal mechanics, establishing Spotify's authorization to process recurring charges without requiring affirmative renewal consent for…
This allocation of responsibility creates a direct financial obligation for the user to cover chargeback and dispute costs, and establishes Stripe's procedural mechanism for cost recovery without req…
The auto-renewal mechanism creates an ongoing billing obligation that continues absent affirmative user cancellation. The non-refund policy limits the circumstances under which Tinder will issue refu…
The no-refund policy means users who are dissatisfied with their results, change their minds after purchase, or encounter service issues outside the specific sample failure protocol have no contractu…
This provision both limits the financial remedy for a persistent processing failure and restricts the user from ever repurchasing the service to try again, which is an operationally distinct restrict…
If you decide Claude is not right for you after subscribing, you will not receive a refund for unused time in the current billing period, which means timing your cancellation carefully is important.
This provision establishes operational requirements for app developers participating in Apple's subscription ecosystem, creating standardized disclosure and cancellation mechanics across the platform…
This clause means that if you buy something you did not intend to, that does not work as expected, or that a child purchases without your knowledge, you may not be entitled to a refund under the agre…
The clause establishes a defined cancellation window that operates as a standard cooling-off period, establishing the procedural requirements and timeline within which subscription cancellations must…
If you are charged for a renewal you forgot to cancel, or if the service does not meet your expectations, you have no contractual right to a refund under Calm's Terms, though applicable law in your j…
The clause operationalizes a non-refundable payment model while preserving statutory refund rights and delegating app store refund administration to third-party platforms. This allocation of refund p…
This provision defines the operational framework governing transaction reversals and fund recovery, establishing the boundary conditions under which the platform processes cancellations and determine…
This clause defines the billing structure and refund policy for subscription services, establishing advance payment as the operational model and clarifying that the service provider retains all payme…
This clause establishes the default transactional posture for all Content purchases on Google Play, limiting post-purchase remedies to those expressly defined in linked refund policies. Under this cl…
This provision establishes a mandatory cooling-off period for California residents, establishing an operational window during which subscription commitments remain reversible. The clause defines the …
This provision establishes the financial terms governing prepaid transactions and clarifies that Hugging Face retains all advance payments regardless of subsequent service use or termination. This al…
This policy defines the financial terms governing subscription cessation and clarifies Hulu's refund obligations, establishing that partial-period charges are non-refundable costs allocated to active…
Subscribers who cancel mid-period receive no refund for unused days, meaning the timing of cancellation relative to the billing cycle directly determines the financial cost of leaving the service.
This clause operationalizes a statutory consumer protection mechanism by defining the temporal scope of warranty claims, the available remedies, and the conditions under which Global-e may limit thei…
The clause operationalizes statutory consumer protection requirements by establishing a defined withdrawal window and specifying the triggering event (physical possession) that initiates the 14-day p…
The clause creates a 90-day window for disputing charges and establishes non-refundability as the default policy position, which structures the dispute resolution timeline and financial obligation fr…
The clause defines the refund policy framework by creating a distinction between the current billing cycle and future cycles, establishing that subscription charges accrue without mid-period refund a…
Users who cancel a subscription mid-cycle will not receive a prorated refund for unused time, which is a financial consideration for anyone evaluating paid plans. Applicable consumer law in certain j…
This clause defines Netflix's payment policy and establishes that membership fees are retained regardless of the duration of service use or content consumption within a billing period, which affects …
The non-refundable payment structure affects the financial terms of the service relationship by establishing that membership fees are retained by Netflix regardless of the duration of service use or …
The clause allocates financial risk to the user by specifying that fees paid remain with Netflix regardless of the duration of service use or content consumption during a billing period. This establi…
This provision structures the financial terms of the subscription relationship by establishing nonrefundability as the default rule while preserving Netflix's discretionary authority to issue credits…
The non-refund policy establishes the financial structure of the membership arrangement: once a billing period payment is processed, no portion of that payment is recoverable regardless of when durin…
This provision defines the refund and credit structure governing membership termination, establishing that the service operates on a non-refundable payment model where access extends only through the…
The non-refund policy means cancelling mid-cycle does not result in a prorated credit or refund for the unused portion of the subscription period, unless mandatory local consumer law requires otherwi…
The clause creates a default refund policy while preserving Patreon's operational flexibility to evaluate refund requests individually, establishing the standard expectation that payments are non-ref…
The exclusion creates a defined boundary for PayPal's Purchase Protection liability by specifying which costs are not reimbursable under the program. This allocation of return shipping costs to buyer…
The provision creates a conditional protection framework where coverage scope depends on item category eligibility and transaction type classification. This establishes the operational parameters und…
Consumers who receive and spend a temporary refund and then lose the dispute will have the refunded amount debited from their PayPal account, creating a potential unexpected financial deduction.
This provision establishes PayPal's procedural requirements for dispute investigation and claim substantiation. It defines seller obligations during the claims process and allocates return shipping c…
The clause establishes a conditional liquidity mechanism that allows claimants access to disputed funds during investigation, while creating a recovery obligation if the investigation determines the …
The exclusion establishes that PayPal's dispute resolution and buyer/seller protection mechanisms do not extend to NFT purchases or sales, creating a distinct category of transactions outside the agr…
This provision creates a dispute resolution mechanism that operates parallel to standard payment chargeback processes, establishing PayPal as the intermediary decision-maker for qualifying purchase d…
This clause operationalizes the evidentiary standard for Item Not Received disputes by establishing that proof of shipment or delivery shifts the burden away from the seller and bars the claim catego…
Refund terms determine whether users can recover prepaid credits or charges if they discontinue service, experience service failures, or close their accounts, which is operationally significant for c…
This provision establishes the fee structure and billing mechanism for platform access, clarifying that users incur ongoing subscription obligations and potential transaction-based charges. The non-r…
The one-refund limitation and the exclusion of free-trial subscriptions from refund eligibility directly affect users' ability to recover money paid for subscriptions that did not meet their expectat…
The auto-renewal mechanism creates an ongoing billing obligation that persists until affirmatively cancelled by the user, and the no-refund provision establishes that subscription fees are non-recove…
Users who cancel mid-cycle will not receive a refund for the remaining days in their billing period, which means the effective cost of early cancellation includes the full remaining period charge alr…
Refund eligibility for digital games is limited by Steam's external refund policy, which generally requires a request within 14 days of purchase and less than 2 hours of playtime, so purchases outsid…
Users who cancel mid-cycle receive no financial credit, meaning the effective cost of canceling early is the full remaining subscription period.
This provision establishes that users who cancel a Premium subscription before the end of a billing period will not receive a refund or credit for unused time, which governs the financial terms of th…
The non-refundable designation clarifies the post-purchase status of virtual currency and establishes that coin transactions constitute final settlements. This provision defines the financial structu…
This is a legally mandated consumer protection right for California residents that provides a guaranteed refund window, but the process differs depending on which platform you used to subscribe, and …
Self-exclusion is one of the few circumstances under which entry fees are refunded, and it represents a meaningful consumer protection tool for users who want to limit their gambling activity on the …
This clause makes clear that refunds and returns result in immediate loss of access to the content, which is consistent with the license model but may surprise consumers accustomed to physical return…
This is a legally mandated right for EU consumers that ensures a no-questions-asked return window, which is particularly important given the high value of hardware wallet products.
The 180-day claim window and the eligibility conditions for Purchase Protection directly determine whether a buyer can recover funds from a disputed transaction, and understanding what is excluded fr…
For high-value or internationally shipped items, unrecovered return shipping costs may represent a meaningful out-of-pocket expense for buyers who successfully obtain a refund under the program.
The 30-day refund window is subject to usage and refund history conditions that Udemy can assess at its discretion, meaning some refund requests may be denied even within the stated window.
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A refunds & chargebacks clause is a provision in a platform's terms of service or privacy policy governing refunds & chargebacks-related rights, obligations, or restrictions.
ConductAtlas tracks 39 platforms with refunds & chargebacks clauses - roughly 11% of platforms in the archive. 20 are classified as high severity.
Severity reflects the magnitude of rights waived, availability of opt-out, breadth of users affected, financial or legal exposure created, and the degree of discretion retained by the platform.