This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot recover any portion of fees paid, regardless of how much of the billing period they actually use the Service or whether they change plans.
Fees paid for the Service are non-refundable; you will not receive refunds or credits for partial months, plan upgrades or downgrades, or unused months.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
"The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused...Excerpt from OneLogin's Terms of Service
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Users cannot recover any portion of fees paid, regardless of how much of the billing period they actually use the Service or whether they change plans.
Fees paid for the Service are non-refundable; you will not receive refunds or credits for partial months, plan upgrades or downgrades, or unused months.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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