A cloud-based customer relationship management (CRM) and marketing automation platform that provides tools for sales, marketing, customer service, and content management to businesses of all sizes. The company processes extensive customer data including contact information, website interactions, email communications, and business analytics across its integrated software suite. Their terms of service and privacy policy are significant for users because they govern how personal and business data is collected, stored, shared, and used across HubSpot's ecosystem of marketing and sales tools.
High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.
This provision establishes a bifurcated data governance structure in which data subject rights requests for customer-submitted data must be directed to HubSpot's business customers, not to HubSpot di…
This provision places the legal compliance burden for Contact Data on the Customer as data controller, creating direct exposure under GDPR, CCPA, and other applicable privacy laws if data is transfer…
This provision determines who is responsible for your data and who you can hold accountable. If a company stored your email address in HubSpot without your knowledge, your legal rights run against th…
The DPA governs GDPR and CCPA compliance for personal data processed through HubSpot, and its terms and obligations are legally binding even though they are in a separate document that many customers…
For businesses whose operations depend heavily on HubSpot, the actual financial impact of a serious service failure or data incident could far exceed twelve months of subscription fees, leaving signi…
This is HubSpot's privacy policy covering how the company collects and uses personal data from visitors to its websites, users of its software products, and contacts of HubSpot customers. The …
HubSpot's Customer Terms of Service govern access to and use of HubSpot's software products including its CRM, marketing, sales, and service hubs by business customers. The agreement states that HubSpot …
ConductAtlas tracks 2 HubSpot documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
HubSpot has made 8 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 53 provisions across HubSpot's tracked documents. 11 are rated high severity, 36 medium, and 6 low.
Yes. Monitor subscribers ($19/month) can add HubSpot to their watchlist and receive same-day email alerts whenever any tracked document changes.