An online marketplace that connects travelers with property owners who rent out homes, apartments, and other accommodations for short-term stays. The platform facilitates bookings and payments between hosts and guests, while also offering experiences and longer-term rental options in various markets globally. Their policies govern how personal data is collected and used during the booking process, as well as the terms that apply to both hosts and guests using the platform.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Airbnb’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
The formation of a direct Host–Guest contract means that Airbnb is not the contracting party for service delivery, and the Host bears direct contractual responsibility for fulfilling the booking.
Guests bear legal responsibility for the conduct of their invitees, meaning a guest-caused incident by a third party invited by the Guest can be attributed to the Guest under these Terms.
This waiver prevents users from pooling claims with others, which can make pursuing smaller individual claims economically impractical.
Binding individual arbitration removes disputes from court and requires individual, not collective, resolution, which affects the procedural rights of every user with a claim.
This cap limits the maximum recovery a Guest can obtain from Airbnb to their own historical payments, which may be far less than the actual harm suffered.
This document sets the rules for using Airbnb as either a guest or a host. As a guest, you take on the full risk of your stay, agree to pay …
No provisions found.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Airbnb documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Airbnb has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 0 provisions across Airbnb's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Airbnb to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.