110 Total
64 High severity
41 Medium severity
5 Low severity

Key Facts

What is Egnyte's aggregate liability to a customer for all claims relating to the Agreement capped at?
Egnyte's aggregate liability to a customer for all claims relating to the Agreement is capped at the amount of fees the customer paid during the previous twelve-month period.
Is Egnyte's aggregate liability capped at the amount of fees the customer paid during the previous twelve-month period?
Egnyte's aggregate liability to a customer for all claims relating to the Agreement is capped at the amount of fees the customer paid during the previous twelve-month period.
When does the Agreement automatically renew?
The Agreement automatically renews for the same Subscription Term unless either party provides the other with at least 30 days' written notice of termination prior to the end of the Subscription Term.
What license does the customer grant Egnyte to the customer's Content?
The customer grants Egnyte a license to transmit, use, modify, adapt, reproduce, display, or disclose the customer's Content solely to provide the Services and for statistical use provided that such data is not personally identifiable.
Can Egnyte transmit, use, modify, adapt, reproduce, display, or disclose the customer's Content to provide the Services?
The customer grants Egnyte a license to transmit, use, modify, adapt, reproduce, display, or disclose the customer's Content solely to provide the Services and for statistical use provided that such data is not personally identifiable.
What does the customer agree to indemnify Egnyte, its officers, directors, employees, and agents against?
The customer agrees to indemnify Egnyte, its officers, directors, employees, and agents against any cost, loss, damage, or other liability arising from any third-party claim that Content provided by the customer infringes any patent, trademark, or copyright.
Must the customer indemnify Egnyte against any cost, loss, damage, or other liability arising from any third-party claim that Content provided by the customer infringes any patent, trademark, or copyright?
The customer agrees to indemnify Egnyte, its officers, directors, employees, and agents against any cost, loss, damage, or other liability arising from any third-party claim that Content provided by the customer infringes any patent, trademark, or copyright.
What is the customer responsible for?
The customer is responsible for all activities conducted under its User and Administrator logins and for safeguarding the confidentiality of User and Administrator names and passwords.
Is the customer responsible for all activities conducted under its User and Administrator logins?
The customer is responsible for all activities conducted under its User and Administrator logins and for safeguarding the confidentiality of User and Administrator names and passwords.
Is the customer responsible for safeguarding the confidentiality of User and Administrator names and passwords?
The customer is responsible for all activities conducted under its User and Administrator logins and for safeguarding the confidentiality of User and Administrator names and passwords.
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Summary

This document sets the rules for using Egnyte's services: you pay upfront and those fees are non-refundable, Egnyte limits what it owes you if something goes wrong to the amount you paid in the last year, and your contract renews automatically unless you give written notice at least 30 days before it ends. You are responsible for keeping your account credentials safe and for making sure you have the right permissions for any content you store with Egnyte. If you cancel or your contract ends, Egnyte will delete your content within 90 days.

Analysis

Egnyte's Terms of Service establish the contractual framework governing customer access to and use of the Services, including fee obligations, intellectual property rights, liability allocations, and data handling upon termination. Egnyte requires at least 45 days' advance notice before increasing fees or instituting new charges, and fees are prepaid and non-refundable. Egnyte's aggregate liability is capped at fees paid in the prior twelve months, with consequential and indirect damages excluded entirely. The customer bears responsibility for securing all necessary permissions for Egnyte to process Content, for all activity under its account credentials, and for indemnifying Egnyte against third-party intellectual property infringement claims arising from customer-provided Content. Upon termination for any reason, Egnyte destroys all remaining Content within ninety days, and the Agreement auto-renews unless either party provides at least 30 days' written notice prior to the end of the Subscription Term.

What this means for you

As an Egnyte customer, you are financially responsible for all activity under your account logins, must obtain all necessary user consents before storing content on the platform, and must cover Egnyte's costs if a third party claims your content infringes intellectual property rights. Fees you have already paid will not be refunded under any circumstances, and the most you can recover from Egnyte for any claim is the amount you paid in the twelve months before that claim. Your content will be permanently destroyed within ninety days after your agreement ends, so you should retrieve any content you need before termination takes effect. To avoid automatic renewal, you must send Egnyte written notice of termination at least 30 days before your current Subscription Term expires.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

110 provisions
12 featured
20 clause types
64 high severity
General Contract Terms 27 12 high
Show all 27 general contract terms provisions
Content Moderation 1 1 high
Restricted or Prohibited Content/Industries 1 1 high
Targeting and Audience Restrictions 1 1 high
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Mapped Governance Frameworks

DSA
European Union
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
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Capture Method Automated scheduled archival capture
Document ID CA-D-000715
Version ID CA-V-001346
SHA-256 0a32b9140664690193900e1f1e7fa81b570f8a05ca9a5f23f4bac82f7c6864a6
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