9 Total
2 High severity
7 Medium severity
0 Low severity
Summary

This document establishes the terms governing customer use of Snowflake's cloud data platform and services. The agreement authorizes Snowflake to collect and use Usage Data describing customer interaction with the platform for service operation and improvement, and establishes that Snowflake's liability for service failures is capped at fees paid in the prior 12 months, excluding consequential and indirect damages. The terms require customers who process regulated data such as health records or financial information to execute a separate Data Processing Addendum or Business Associate Agreement to establish data handling obligations beyond those stated in this agreement.

Technical / Legal Breakdown

This document is the Snowflake Terms of Service, a clickwrap agreement governing access to and use of Snowflake's cloud data platform, software, and related services, with stated legal basis in acceptance through registration or use of the services. The agreement states that users grant Snowflake a worldwide, non-exclusive license to host, copy, transmit, and display Customer Data and Customer Applications as necessary to provide the services, and the terms authorize Snowflake to collect and use Usage Data (defined as data about how users interact with the services) to operate, improve, and develop its platform, with an explicit carve-out prohibiting disclosure of Usage Data in a form that identifies the customer. The agreement asserts a mutual indemnification framework, a tiered liability cap (generally limited to fees paid in the prior 12 months), and an explicit exclusion of consequential, indirect, and punitive damages, which are common in enterprise SaaS agreements, though the breadth of the Usage Data license and Snowflake's reserved right to suspend services for suspected policy violations without prior notice may warrant evaluation in enterprise procurement contexts. The agreement references GDPR, CCPA, and data processing addenda through incorporation by reference to a Data Processing Addendum, and the governing law clause designates California law with jurisdiction in San Francisco County courts, though EU and UK customers may require separate DPA terms and the jurisdictional clause may interact with mandatory consumer protection provisions in other jurisdictions. Compliance teams operating in regulated industries such as financial services or healthcare should note that the agreement does not independently address HIPAA or GLBA, and any such obligations would need to be addressed through separate business associate or data processing agreements with Snowflake.

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12 important changes detected

14 versions captured · Last updated: June 2026

What changed Snowflake updated the email address for legal notifications from [email protected] to legalnotices@snowflake.com on June 23, 2026. This change affects where users and counterparties must send formal legal notices, amendments, and waivers to Snowflake. The operational difference is that future legal communications should be directed to the new email address to ensure proper receipt and processing.
Why this matters This change updates the administrative contact address for sending legal notifications to Snowflake. Users and counterparties who need to send formal notices, amendments, or waivers should use the new email address (legalnotices@snowflake.com) instead of the previous one. The change is procedural and does not alter substantive rights or obligations.
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June 18, 2026

unknown
What changed Snowflake updated their Snowflake Terms of Service on June 18, 2026. Change detected: 1 sentence(s) modified. Document contained 200 sentences after update.
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June 17, 2026 unknown

Snowflake updated their Snowflake Terms of Service on June 17, 2026. Change detected: 1 sentence(s) modified. Document contained 200 sentences after update.

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June 4, 2026 low

Snowflake's Terms of Service was updated on June 4, 2026 to add a navigation link to 'Data Governance' in the footer menu. The prior version did not include this link. …

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June 2, 2026 low

Snowflake made two minor updates to its Terms of Service on June 2, 2026: the language navigation menu was reorganized (English moved to a different position among available languages), and …

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June 1, 2026 low

Snowflake added Simplified Chinese (中文(简体)) to the language options available in their Terms of Service interface on June 1, 2026. The substantive terms and conditions remain unchanged; only the language …

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May 29, 2026 low

Snowflake removed marketing and navigation content from the header of its Terms of Service document on May 29, 2026. The updated version now displays the binding arbitration notice and legal …

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May 28, 2026 unknown

Snowflake updated their Snowflake Terms of Service on May 28, 2026. Change detected: 5 sentence(s) added, 25 sentence(s) removed, 6 sentence(s) modified. Document contained 209 sentences after update.

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May 23, 2026 low

Snowflake made two minor formatting corrections to the header and footer navigation of their Terms of Service on May 23, 2026. The header changed 'skip_to_content' to 'Skip to content' (standardizing …

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May 22, 2026 low

Snowflake's Terms of Service was substantially reorganized on May 22, 2026, with 204 sentences added describing product features, capabilities, and navigation elements that now appear at the beginning of the …

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May 14, 2026 low

Snowflake updated its Terms of Service on May 14, 2026 with predominantly formatting and navigation changes. The document reorganized website navigation elements, removed references to several developer programs and ROI …

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May 9, 2026 low

Snowflake's Terms of Service were updated on May 9, 2026 with a minor formatting change to the navigation link. The 'contact sales' link was capitalized to 'CONTACT SALES' in the …

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Recent Provision Changes Jun 23, 2026

9 provisions unchanged.

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High — 2 provisions
Medium — 7 provisions

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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CFAA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
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FTC Act Section 5
United States Federal
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GDPR
European Union
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Indiana Consumer Data Protection Act
US-IN
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Kentucky Consumer Data Protection Act
US-KY
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Universal Opt-Out Mechanism Expansion 2026
US
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Archival ProvenanceSource & Archival Record
Last Captured June 23, 2026 01:23 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000697
Version ID CA-V-004150
SHA-256 5a9f5e716c6962941b52791f72dcc3dd77c0d93d17df30894b0ee90d09167b9d
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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