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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document sets the rules for using Snowflake's service, including what you can and cannot do with it, how disputes are handled, and what you owe if things go wrong. If the agreement ends, you have up to 30 days to retrieve your data but must give written notice first. All fees are non-refundable and non-cancelable, and if Snowflake terminates for cause, any remaining fees become immediately due.
This Agreement establishes the terms under which Snowflake provides its cloud data platform to Customers, including payment obligations, data access rights, acceptable use restrictions, liability allocations, and dispute resolution mechanisms. Customers bear full accountability for User conduct, which is legally attributed to Customer under the Agreement. Snowflake's technology may not be redistributed or made available to third parties in any form. Liability is capped at twelve months of fees paid for aggregate claims and at two times that amount for Data Protection Claims, with consequential and indirect damages excluded entirely for both parties. All disputes are resolved exclusively through binding individual arbitration, with class actions, representative actions, and jury trials expressly and irrevocably waived.
As a Customer, you are responsible for everything your users do on the platform, and any violation by a user is treated as your own. Your data becomes inaccessible after the agreement ends unless you promptly send Snowflake written notice and retrieve it within 30 days. You cannot process HIPAA Data in the service without first executing a Business Associate Agreement with Snowflake. Any dispute you have with Snowflake must be resolved through individual arbitration only — you cannot join a class action or demand a jury trial. The concrete action available to you: upon termination or expiration, send Snowflake written notice immediately to preserve your right to retrieve your Customer Data within the 30-day window.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
15 important changes detected
17 versions captured · Last updated: July 2026
Snowflake removed language listing available languages from the header of its Terms of Service, a formatting change to the website presentation. The substantive arbitration clause and all binding terms remain …
View change record →Snowflake updated the email address for legal notifications from [email protected] to legalnotices@snowflake.com on June 23, 2026. This change affects where users and counterparties must send formal legal notices, amendments, …
View change record →Snowflake updated its Terms of Service on June 18, 2026. The change detected is a reordering of language options in the document header; the position of Korean and Japanese language …
View change record →Snowflake added Simplified Chinese (中文（简体）) to the language options available in their Terms of Service header on June 17, 2026. The substantive terms of service remain unchanged. This is a …
View change record →Snowflake's Terms of Service was updated on June 4, 2026 to add a navigation link to 'Data Governance' in the footer menu. The prior version did not include this link. …
View change record →Snowflake made two minor updates to its Terms of Service on June 2, 2026: the language navigation menu was reorganized (English moved to a different position among available languages), and …
View change record →Snowflake added Simplified Chinese (中文（简体）) to the language options available in their Terms of Service interface on June 1, 2026. The substantive terms and conditions remain unchanged; only the language …
View change record →Snowflake removed marketing and navigation content from the header of its Terms of Service document on May 29, 2026. The updated version now displays the binding arbitration notice and legal …
View change record →Snowflake updated its Terms of Service on May 28, 2026 with formatting and navigation changes to its website and legal documentation structure. The change involved updating the legal notices email …
View change record →Snowflake made two minor formatting corrections to the header and footer navigation of their Terms of Service on May 23, 2026. The header changed 'skip_to_content' to 'Skip to content' (standardizing …
View change record →Snowflake's Terms of Service was substantially reorganized on May 22, 2026, with 204 sentences added describing product features, capabilities, and navigation elements that now appear at the beginning of the …
View change record →Snowflake updated its Terms of Service on May 14, 2026 with predominantly formatting and navigation changes. The document reorganized website navigation elements, removed references to several developer programs and ROI …
View change record →Snowflake's Terms of Service were updated on May 9, 2026 with a minor formatting change to the navigation link. The 'contact sales' link was capitalized to 'CONTACT SALES' in the …
View change record →Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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