Snowflake Terms of Service

This document is the Snowflake Terms of Service, a clickwrap agreement governing access to and use of Snowflake's cloud data platform, software, and related services, with stated legal basis in acceptance through registration or use of the services. The agreement states that users grant Snowflake a worldwide, non-exclusive license to host, copy, transmit, and display Customer Data and Customer Applications as necessary to provide the services, and the terms authorize Snowflake to collect and use Usage Data (defined as data about how users interact with the services) to operate, improve, and develop its platform, with an explicit carve-out prohibiting disclosure of Usage Data in a form that identifies the customer. The agreement asserts a mutual indemnification framework, a tiered liability cap (generally limited to fees paid in the prior 12 months), and an explicit exclusion of consequential, indirect, and punitive damages, which are common in enterprise SaaS agreements, though the breadth of the Usage Data license and Snowflake's reserved right to suspend services for suspected policy violations without prior notice may warrant evaluation in enterprise procurement contexts. The agreement references GDPR, CCPA, and data processing addenda through incorporation by reference to a Data Processing Addendum, and the governing law clause designates California law with jurisdiction in San Francisco County courts, though EU and UK customers may require separate DPA terms and the jurisdictional clause may interact with mandatory consumer protection provisions in other jurisdictions. Compliance teams operating in regulated industries such as financial services or healthcare should note that the agreement does not independently address HIPAA or GLBA, and any such obligations would need to be addressed through separate business associate or data processing agreements with Snowflake.