Provision record
Patreon · Patreon Terms of Use · View original document ↗

Fees not refunded on chargebacks or refunds

High severity Medium confidence Explicit document language Common · 178 of 352 platforms

Key Facts

May fees incurred from Patreon or the platforms on which purchases were made be refunded when refunds and chargebacks are processed?
Patreon states that fees incurred from Patreon or the platforms on which purchases were made may not be refunded when refunds and chargebacks are processed.
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This analysis describes what Patreon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Even if a refund or chargeback succeeds, associated transaction fees from Patreon or third-party platforms may be permanently lost to the user.

Interpretive note: The excerpt uses 'may not be refunded', which is permissive rather than absolute. The canonical claim preserves this qualifier. The excerpt is also truncated with an ellipsis, so additional conditions or context may exist in the full clause.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

Consumer impact (what this means for users)

If you receive a refund or initiate a chargeback, the fees charged by Patreon or the platform you used to make the purchase may still not be returned to you.

How other platforms handle this

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Runway Medium

we do not provide price protection or refunds in the event of a price drop or promotional offering.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
any fees you've incurred from Patreon or the platforms (like the App Store) on which the purchases were made...may not be refunded to you when such refunds and chargebacks are processed.

Excerpt from Patreon's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Patreon Terms of Use
Entity
Patreon
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-030976
Document ID
CA-D-00179
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f8094aee88dce25f8a64e9705bb24302db3f0afc606621e074c78d955c1328de
Analysis generated
July 9, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Patreon
Document: Patreon Terms of Use
Record ID: CA-P-030976
Captured: 2026-07-09 04:57:12 UTC
SHA-256: f8094aee88dce25f…
URL: https://conductatlas.com/platform/patreon/patreon-terms-of-use/provision/CA-P-030976/fees-not-refunded-on-chargebacks-or-refunds/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Patreon's Fees not refunded on chargebacks or refunds clause do?

Even if a refund or chargeback succeeds, associated transaction fees from Patreon or third-party platforms may be permanently lost to the user.

How does this clause affect you?

If you receive a refund or initiate a chargeback, the fees charged by Patreon or the platform you used to make the purchase may still not be returned to you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Patreon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Patreon.