This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users bear financial responsibility even for unauthorized charges, with no right to any refund of fees or charges paid.
Interpretive note: The canonical claim combines two independent propositions (non-refundability and liability for unauthorized charges). The primary claim is non-refundability; liability for unauthorized charges is recorded here as a secondary independent effect.
Users cannot obtain a full or partial refund of any fees or charges, and remain fully liable for all charges on their account including those they did not authorize.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).
"ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.Excerpt from Ro's Terms of Use
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Users bear financial responsibility even for unauthorized charges, with no right to any refund of fees or charges paid.
Users cannot obtain a full or partial refund of any fees or charges, and remain fully liable for all charges on their account including those they did not authorize.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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