This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause provides California residents a time-limited right to exit the subscription contract and recover their payment, which is not otherwise available under the general non-refundable fee terms.
Interpretive note: The excerpt is truncated after 'you can mail a notice of cancellation'; any further procedural details in the full clause are not captured here.
Noom's updated terms make clearer that the platform provides behavioral support, not medical treatment, and that coaching and food data features may not be fully accurate. This clarification is important for users who might view Noom as a substitute for medical advice or treatment. The terms now explicitly reserve Noom's right to suspend or revoke your access at any time, which expands the company's unilateral control over your account. Review the updated terms carefully, especially if you rely on Noom for health management or have shared sensitive health information on the platform.
View change record →If you are a California resident, you have until midnight of the third business day after purchase to mail a cancellation notice and obtain a refund.
How other platforms handle this
The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
You may cancel your purchase of Indeed Pro from the day you enter into the contract until ten (10) days after you receive the services. You do not need a reason to cancel.
"if you are a California resident and purchase a subscription and decide before midnight of the third business day following your purchase that you want to cancel your contract with us and receive a refund, you can mail a notice of cancellation...Excerpt from Noom's Terms of Service
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This clause provides California residents a time-limited right to exit the subscription contract and recover their payment, which is not otherwise available under the general non-refundable fee terms.
If you are a California resident, you have until midnight of the third business day after purchase to mail a cancellation notice and obtain a refund.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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