8 Total
1 High severity
5 Medium severity
2 Low severity
Summary

Mailchimp's Standard Terms of Use govern all use of Mailchimp's marketing platform, including email campaigns, automation, landing pages, and related tools, for both free and paid accounts. The terms grant Mailchimp a royalty-free, worldwide license to use, reproduce, and distribute content users upload or transmit through the platform, and require US-based users to resolve disputes through binding individual arbitration rather than court proceedings or class actions. The terms also cap Mailchimp's financial liability to users at the greater of fees paid in the prior twelve months or one hundred dollars, regardless of the nature of the claim.

Technical / Legal Breakdown

This document is Mailchimp's Standard Terms of Use, governing access to and use of Mailchimp's email marketing, automation, and related digital marketing platforms, with the agreement stated to be between the user and The Rocket Science Group LLC (Mailchimp), a subsidiary of Intuit. The terms authorize Mailchimp to suspend or terminate accounts for violations of its Acceptable Use Policy, assert a broad royalty-free license over user-submitted content for purposes of operating and improving the service, and require users to indemnify Mailchimp against third-party claims arising from their use of the platform. The terms include a mandatory arbitration clause with a class action waiver applicable to US-based users, a limitation of liability capping Mailchimp's damages exposure at the greater of fees paid in the prior twelve months or one hundred dollars, and a unilateral right to modify the terms with notice via email or in-app notification. The agreement engages GDPR and the EU-US and UK-US Data Privacy Frameworks through its incorporated Privacy Policy and Data Processing Addendum, and CCPA through disclosed data practices; compliance obligations under these frameworks depend on the user's jurisdiction and the nature of subscriber data processed. Material compliance considerations include Mailchimp's role as a data processor for subscriber personal data under GDPR Article 28, obligations around consent-based email marketing under CAN-SPAM and CASL, and the anti-spam provisions that restrict the categories of contacts users may import and message.

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High — 1 provision
Medium — 5 provisions
Low — 2 provisions

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Archival ProvenanceSource & Archival Record
Last Captured May 20, 2026 12:14 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000887
Version ID CA-V-002788
SHA-256 9882db0300b1b7b43fc98d9489eafa1bcccf771f91b984a0245e8a3c5aeaba7c
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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