Governance document

CA-D-000762

Perplexity Enterprise Terms

Perplexity AI

Last change detected September 11, 2026 Enterprise terms

SHA-256: 713e163430b0501c65b… 7 versions captured 5 changes documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

80 Total

25 High severity

51 Medium severity

4 Low severity

Key Facts

Are all payments nonrefundable?

Perplexity AI requires that all payments are nonrefundable except where otherwise expressly stated in the agreement.

From what must Customer indemnify, defend, and hold harmless Perplexity?

Perplexity AI requires Customer to indemnify, defend, and hold harmless Perplexity from liabilities arising out of third-party claims related to Customer's use of the Services in violation of the agreement, Customer Content, or Customer's gross negligence or willful misconduct.

What does Perplexity AI require Customer to indemnify, defend, and hold harmless Perplexity from?

Does Perplexity AI prohibit Customer from using the Services in a manner that violates Perplexity's Acceptable Use Policy?

Perplexity AI prohibits Customer from using the Services in a manner that violates Perplexity's Acceptable Use Policy.

What responsibility does Perplexity AI place on Customer regarding outputs?

Perplexity AI places on Customer the responsibility for verifying the accuracy of outputs, including by reviewing cited sources, and prohibits Customer from relying on the Services or any output for advice of any kind.

Does Perplexity AI prohibit Customer from relying on the Services or any output for advice of any kind?

Who assigns all ownership rights in Output to?

Perplexity AI assigns to Customer all ownership rights in Output and asserts no ownership rights in any Output.

Does Perplexity AI assign to Customer all ownership rights in Output?

Perplexity AI assigns to Customer all ownership rights in Output and asserts no ownership rights in any Output.

Who retains all ownership rights in Input?

Perplexity AI recognises that, as between Perplexity and Customer, and to the extent permitted by applicable law, Customer retains all ownership rights in Input.

Does Customer retain all ownership rights in Input?

Perplexity AI recognises that, as between Perplexity and Customer, and to the extent permitted by applicable law, Customer retains all ownership rights in Input.

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Summary

This agreement governs how enterprise customers can use Perplexity AI's services. Perplexity AI will not use your content to train its AI models, and you own both what you submit and the outputs you receive. If something goes wrong, what you can recover from Perplexity AI is limited to what you paid in the prior 12 months, and your payments are generally nonrefundable.

Analysis

These Enterprise Terms establish the commercial and operational relationship between Perplexity AI and its enterprise customers. Customer Content is expressly excluded from use in training, retraining, or fine-tuning any generative AI models by Perplexity AI or authorized third parties, and customers retain ownership of inputs while receiving full assigned ownership of outputs. Liability is capped at fees paid in the preceding 12 months, indirect and consequential damages are mutually excluded, and all warranties are disclaimed. Customers bear indemnification obligations for third-party claims arising from their own conduct, content, or misconduct, while Perplexity AI indemnifies customers against third-party intellectual property infringement claims directed at the Services or Outputs. All payments are nonrefundable except where expressly stated otherwise, and use of the Services to handle Protected Health Information requires a separately executed Business Associate Agreement.

What this means for you

Enterprise customers retain ownership of their input content and receive full ownership of all outputs generated by the Services. Perplexity AI will not use Customer Content to train or improve any generative AI models. Customers are responsible for verifying the accuracy of all outputs and must not rely on them for advice of any kind. If the customer's use involves Protected Health Information, a Business Associate Agreement must be executed with Perplexity AI before that use begins. Customers are liable to indemnify Perplexity AI for third-party claims arising from their own content, agreement violations, or gross negligence or willful misconduct, while Perplexity AI bears the indemnification obligation for third-party intellectual property infringement claims against the Services or Outputs.

Institutional Analysis

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5 important changes detected

7 versions captured · Last updated: August 2026

August 24, 2026

low

What changed The document's introductory sentence was revised in an update detected on August 24, 2026. The change removed a reference to 'Perplexity Merchant Program Terms' from the navigation or document structure listed at the beginning of the Perplexity Enterprise Terms. This is a minor structural or editorial modification with no material change to the substantive terms or conditions that apply to enterprise customers.

Why this matters This change does not materially affect the terms consumers operate under. The modification is a structural or editorial update to the document navigation listing, not a change to any substantive rights, obligations, fees, or service terms. The operative enterprise terms and conditions remain substantively unchanged.

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August 14, 2026

high

What changed Perplexity AI expanded its Enterprise Terms to cover a broader range of enterprise products and services beyond just Enterprise Pro and Enterprise Max, adding product-specific terms for Comet and Agentic services. The revised terms introduce new provisions governing marketing data sharing with third-party partners, usage-based billing mechanics, and seat count management. The agreement now permits Perplexity to add, remove, or modify which services are covered under these terms at its sole discretion, with customer continued use constituting acceptance of changes.

Why this matters The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.

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August 3, 2026 low

Perplexity AI restructured the Enterprise Terms document's navigation and layout in an update detected on August 3, 2026. The company removed standalone footer navigation elements and reorganized the document header …

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July 23, 2026 low

Perplexity AI updated its Enterprise Terms on July 23, 2026 to clarify its privacy practices. The revised introduction states that the company has updated its consumer Privacy Notice with more …

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May 18, 2026 low

Perplexity AI updated a footer link in their Enterprise Terms on May 18, 2026, changing 'Linkedin' to 'LinkedIn' (capitalization correction). This is a formatting correction with no operational or substantive …

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Featured, High severity

All Payments Are Nonrefundable Compare →

Customers cannot recover amounts paid unless a specific refund provision is explicitly written into the agreement.

Added July 10, 2026 Standard Seen across 179 platforms
Customer Indemnification for Agreement Violations Compare →

Customers bear the financial and legal burden of defending Perplexity AI against third-party claims that originate from the customer's own conduct, content, or misconduct.

Added July 10, 2026 Standard Seen across 228 platforms
Customer Must Comply with Acceptable Use Policy Compare →

Customer is bound by the Acceptable Use Policy and is also responsible for ensuring that any third parties they permit to use the Services comply with it.

Added July 10, 2026 Standard Seen across 283 platforms
Customer Must Verify Accuracy of AI Outputs Compare →

Any harm arising from unverified or inaccurate outputs, or from relying on those outputs as advice, falls on the Customer rather than Perplexity AI.

Added July 10, 2026 Standard Seen across 217 platforms
Customer Owns All Output Generated Compare →

Customers receive full ownership of all generated outputs, with Perplexity AI having formally renounced and assigned away any rights it might otherwise hold.

Added July 10, 2026 Standard Seen across 257 platforms
Customer Retains Ownership of Input Compare →

Customers do not surrender ownership of their input content by submitting it to the Services, though this retention is qualified by applicable law.

Added July 10, 2026 Standard Seen across 257 platforms
Exclusion of Consequential and Indirect Damages Compare →

Customers cannot recover indirect or consequential losses — such as lost profits or business — from Perplexity AI under this agreement, and Perplexity AI has the same protection against such claims from customers.

Added July 10, 2026 Standard Seen across 285 platforms
HIPAA PHI Prohibited Without BAA Compare →

Without a signed Business Associate Agreement, any use of the Services involving Protected Health Information is prohibited, exposing customers to potential regulatory and contractual risk.

Added July 10, 2026 Standard Seen across 245 platforms
Perplexity Aggregate Liability Capped at 12-Month Fees Compare →

Regardless of the magnitude of harm, Customer's maximum financial recovery from Perplexity AI is limited to the fees paid in the preceding 12 months.

Added July 10, 2026 Standard Seen across 285 platforms
Perplexity Indemnification for IP Infringement Claims Compare →

Customers are shielded from the financial and legal burden of third-party intellectual property infringement claims directed at Perplexity AI's Services or Outputs.

Added July 10, 2026 Standard Seen across 228 platforms
Prohibition on Using Customer Content for Model Training Compare →

Customer Content submitted through the Services cannot be used to improve or develop Perplexity AI's or any third party's generative AI models.

Added July 10, 2026 Standard Seen across 279 platforms
Services Provided As-Is Without Warranties Compare →

Customers cannot rely on any warranty — whether arising by contract, implication, or law — as a basis for a claim against Perplexity AI regarding the Services.

Added July 10, 2026 Standard Seen across 285 platforms