Perplexity Enterprise Terms

This document governs the enterprise-tier relationship between Perplexity AI and business customers accessing Perplexity's AI-powered search and answer engine through an enterprise subscription, with the agreement structured as a standard SaaS master services agreement incorporating an order form. The terms authorize Perplexity to process customer data and user inputs to deliver the service, reserve broad rights to modify or discontinue features with notice, and establish that the enterprise customer (not Perplexity) bears responsibility for ensuring end users comply with acceptable use requirements. Several provisions are operationally notable for enterprise contexts: the agreement asserts that AI-generated outputs are provided 'as is' without accuracy warranties, that Perplexity retains the right to use aggregated and de-identified usage data for product improvement, and that the enterprise customer indemnifies Perplexity for claims arising from customer or end-user inputs and deployments. The document engages GDPR and CCPA frameworks through its data processing obligations and customer data definitions, with the precise scope of Perplexity's data processing role (controller vs. processor) requiring evaluation under applicable law given the nature of AI inference processing. Compliance teams at enterprise customers should evaluate the data processing addendum (referenced but not fully reproduced in this rendering), the limitation of liability caps relative to contract value, and the governing law clause selecting California courts, which may create jurisdictional considerations for non-US enterprise customers subject to GDPR or other mandatory local law frameworks.