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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“All payments are nonrefundable except where otherwise expressly stated herein.”
“Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or willful misconduct.”
“Customer has no right or license to, and shall not (nor permit others to), use the Services in a manner that violates Perplexity's Acceptable Use Policy ("AUP")”
“CUSTOMER IS RESPONSIBLE FOR VERIFYING THE ACCURACY OF OUTPUTS, INCLUDING BY REVIEWING SOURCES CITED IN OR IN CONNECTION WITH OUTPUTS, AND SHOULD NOT RELY ON THE SERVICES OR ANY OUTPUT FOR ADVICE OF ANY KIND”
“As between Perplexity and Customer, and to the extent permitted by applicable law, Customer (i) retains all ownership rights in Input and (ii) owns all Output. Perplexity asserts no ownership rights in any Output and, to the extent it obtains any such rights by operation of law or otherwise, hereby assigns such rights to Customer.”
“As between Perplexity and Customer, and to the extent permitted by applicable law, Customer (i) retains all ownership rights in Input”
This agreement governs how enterprise customers can use Perplexity AI's services. Perplexity AI will not use your content to train its AI models, and you own both what you submit and the outputs you receive. If something goes wrong, what you can recover from Perplexity AI is limited to what you paid in the prior 12 months, and your payments are generally nonrefundable.
These Enterprise Terms establish the commercial and operational relationship between Perplexity AI and its enterprise customers. Customer Content is expressly excluded from use in training, retraining, or fine-tuning any generative AI models by Perplexity AI or authorized third parties, and customers retain ownership of inputs while receiving full assigned ownership of outputs. Liability is capped at fees paid in the preceding 12 months, indirect and consequential damages are mutually excluded, and all warranties are disclaimed. Customers bear indemnification obligations for third-party claims arising from their own conduct, content, or misconduct, while Perplexity AI indemnifies customers against third-party intellectual property infringement claims directed at the Services or Outputs. All payments are nonrefundable except where expressly stated otherwise, and use of the Services to handle Protected Health Information requires a separately executed Business Associate Agreement.
Enterprise customers retain ownership of their input content and receive full ownership of all outputs generated by the Services. Perplexity AI will not use Customer Content to train or improve any generative AI models. Customers are responsible for verifying the accuracy of all outputs and must not rely on them for advice of any kind. If the customer's use involves Protected Health Information, a Business Associate Agreement must be executed with Perplexity AI before that use begins. Customers are liable to indemnify Perplexity AI for third-party claims arising from their own content, agreement violations, or gross negligence or willful misconduct, while Perplexity AI bears the indemnification obligation for third-party intellectual property infringement claims against the Services or Outputs.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“All payments are nonrefundable except where otherwise expressly stated herein.”
“Customer agrees to indemnify, defend and hold harmless Perplexity...from and against any liabilities...arising out of a third-party claim related to (i) Customer's use of the Services in violation of this Agreement; (ii) Customer Content; and/or (iii) Customer's gross negligence or …”
“Customer has no right or license to, and shall not (nor permit others to), use the Services in a manner that violates Perplexity's Acceptable Use Policy ("AUP")”
“CUSTOMER IS RESPONSIBLE FOR VERIFYING THE ACCURACY OF OUTPUTS, INCLUDING BY REVIEWING SOURCES CITED IN OR IN CONNECTION WITH OUTPUTS, AND SHOULD NOT RELY ON THE SERVICES OR ANY OUTPUT FOR ADVICE OF ANY KIND”
“As between Perplexity and Customer, and to the extent permitted by applicable law, Customer (i) retains all ownership rights in Input and (ii) owns all Output. Perplexity asserts no ownership rights in any Output and, to the extent it obtains …”
“As between Perplexity and Customer, and to the extent permitted by applicable law, Customer (i) retains all ownership rights in Input”
“EXCEPT IN CASE OF WILLFUL MISCONDUCT, BREACHES OF SECTION 1.4, 1.5 OR 1.6, OR INDEMNIFICATION OBLIGATIONS UNDER SECTION 8, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, (I) IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL …”
“Customer may not use the Services to create, receive, maintain, transmit, or otherwise process any information that includes or constitutes "Protected Health Information"...unless Customer and Perplexity have executed a Business Associate Agreement.”
“THE TOTAL AGGREGATE LIABILITY OF PERPLEXITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO PERPLEXITY UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE FIRST DATE OF THE EVENT”
“Perplexity agrees to indemnify, defend and hold harmless Customer, its affiliates and licensors, and its and their directors, officers, employees, or agents, successors and assigns, from and against any liabilities, damages, interest, losses, costs, expenses (including reasonable attorneys’ fees) to …”
“Perplexity shall not use (or authorize third parties to use) Customer Content to train, retrain, fine-tune or otherwise improve any generative artificial intelligence models.”
“THE SERVICES ARE PROVIDED "AS IS"...PERPLEXITY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
We have not recorded a change to this document since we began capturing it. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
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Cross-platform context
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