This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services. Nothing in the Agreement obligates Google to extend credit to any party.
Google will not issue a corrected invoice, but will instead issue a credit memo specifying the incorrect amount in the affected invoice.
you may request a pro rata credit for any Service interruption exceeding twenty-four (24) consecutive hours after the interruption is reported to us (or another period of time provided by law).
"If a selected item is unavailable or otherwise cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the gift plus applicable fees and taxes.Excerpt from Uber's Terms of Use
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The clause states: “If a selected item is unavailable or otherwise cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the gift plus applicable fees and taxes.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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