This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.
If you request a refund and also pursue a dispute resolution process for the same transaction with your payment method provider...we will decline your refund request.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.Excerpt from Lime's Terms of Service
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The clause states: “If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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