This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms state that the Company reserves the right, and has absolute discretion, to remove, screen, edit, or delete any user content at any time, for any reason, and without notice. The revised language also clarifies that while the Company does not claim ownership of user-submitted content, the Company retains ownership of the Services and the underlying technology used to generate Output. Additionally, the terms now specify that users must obtain license rights in their content to allow the Company to operate the Service without legal violations. The operational effect is that user content may be subject to removal at any time under the Company's sole discretion, and users should understand the distinction between their ownership rights in submitted content and the Company's ownership of the platform and generation technology.
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If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
"If we cancel an order after you have already been billed, then we will refund the billed amount.Excerpt from Perplexity AI's Perplexity Terms of Service
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The clause states: “If we cancel an order after you have already been billed, then we will refund the billed amount.”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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