Generated by a model from the captured document; not read by a person

An on-demand grocery delivery platform that connects customers with personal shoppers who select and deliver groceries from local retailers. The company processes sensitive personal and financial data including location information, payment details, and shopping preferences while facilitating transactions between multiple parties. Their policies govern data handling practices, liability allocation between customers and shoppers, and the terms under which users can access the marketplace platform.

2 Documents
13 All provisions
0 Changes · 12 mo
- Last change
Objective measurements
Counted directly from the archive for Instacart — documents, captured versions, and detected changes.
2
Documents tracked
8
Versions captured
0
Changes · 12 mo
0
Changes · all-time
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
33.5/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 33.5 here · corpus average 31.4 across 191 scored platforms Middle 50% Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Instacart’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 33.5/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% 80.0
Data retention & deletion weight 15% not stated
Governance Coverage
Data Collection
32 provisions
Data Sharing
26 provisions
Arbitration
25 provisions
Contract Terms
23 provisions
Privacy Rights
19 provisions
Liability Limitation
18 provisions
Data Usage
17 provisions
Restricted Content
12 provisions
Other
11 provisions
Acceptable Use
10 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not used to train AI
Data Retention: Not stated
Class Action: Not stated
Key Governance Provisions
Pharmacy disclosure of prescription data to Instacart

Prescription-related data—including birth date, prescription numbers, and refill counts—is sensitive health-adjacent information flowing from the pharmacy to Instacart without requiring a separate us…

Collection of government ID for age verification

Collection of government ID data, including potentially a full card copy, represents a high-sensitivity data category that carries significant identity-theft and privacy risk.

Prohibition on AI Model Training Using Service Data

This prohibition expressly bars any AI-related use of Instacart's Services or derived data, covering a broad range of AI development activities.

Age-Restricted Items Cannot Be Left Unattended

Readers ordering age-restricted items cannot receive unattended delivery; someone must be present, show ID, and/or sign, which affects delivery logistics.

Personal information as asset in bankruptcy proceedings

Treating personal information as a transferable asset in insolvency means users' data could pass to unknown third parties beyond the scope of the original privacy relationship with Instacart.

Document Coverage
Privacypolicy Termsofservice
Last change detected: - Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 13
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Documents

Instacart Privacy Policy

High

Instacart collects a broad range of information about you—including your government ID, precise location, prescription details, and a recording of your clicks and keystrokes—and uses it partly to send you …

Dated January 15, 2026 · Privacy policy
5 provisions 3 versions captured Version history →

Instacart Terms of Service

High

This document sets the rules for using Instacart, including how disputes are handled and what Instacart owes you if something goes wrong. Most importantly, U.S. users are required to resolve …

Dated May 7, 2026 · Terms of service
2 provisions 3 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Selected provisions (2 of 13)

Compare Instacart with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Instacart documents does ConductAtlas track?

ConductAtlas tracks 2 Instacart documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Instacart made in the past year?

Instacart has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Instacart?

ConductAtlas has classified 13 provisions across Instacart's tracked documents.

Can I get alerts when Instacart changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Instacart to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.