StockX Terms of Use

These Terms govern how you can use StockX, what happens when disputes arise, and what StockX will — and won't — be responsible for. If you don't opt out of arbitration when you sign up, you must resolve most disputes with StockX individually through binding arbitration rather than in court, and StockX's financial liability to you is capped at the fees you paid them in the prior year or $100, whichever is higher. If StockX accepts a return, you receive store credit — not a cash refund — and you won't get your original shipping costs back.

StockX's Terms of Use establish the binding contractual framework governing user access to and use of the StockX platform, including marketplace participation, dispute resolution, and liability allocation. The document requires users to resolve covered claims through binding individual arbitration unless they opt out at sign-up, and bars class or representative actions for those who do not. StockX's aggregate liability for all claims in a calendar year is capped at the greater of fees paid in the prior twelve months or USD $100, and the document excludes all indirect, incidental, consequential, special, punitive, and exemplary damages. Accepted returns are settled in StockX Credit rather than cash, net of original shipping costs, and any non-arbitrated claims must be brought exclusively in Wayne County, Michigan courts under Michigan law. StockX retains sole discretion to amend the Terms at any time, with changes taking effect on the date specified in the updated Terms.

Users are bound by binding individual arbitration unless they opt out at the time of sign-up — that opt-out window is limited to the moment of registration, so acting at sign-up is the one concrete step available to preserve access to court proceedings. Accepted returns yield StockX Credit equal to the amount paid minus original shipping costs, not a cash refund. EU and UK buyers have a separate right to cancel their purchase contract within fourteen days of receiving the goods, without giving any reason. Items determined to be counterfeit may be surrendered by StockX to law enforcement or the relevant brand, and StockX's total financial liability for all claims in a calendar year is capped at the greater of fees paid in the prior twelve months or USD $100.