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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes the terms and conditions for purchase of Ledger hardware wallets and accessories through shop.ledger.com, covering order placement, payment processing, delivery, and post-sale remedies. The agreement limits Ledger's liability for indirect losses, including loss of access to cryptocurrency assets stored on devices, regardless of cause. The terms provide EU consumers with a 14-day withdrawal right and establish French law and Paris jurisdiction as the governing framework for all transactions.
Ledger's Sales Terms and Conditions govern purchases made through shop.ledger.com of hardware wallets and related accessories, operating under a contract of sale framework between the customer and Ledger SAS, a French simplified joint-stock company. The agreement states that orders constitute binding contracts upon confirmation by Ledger, that prices are subject to change without prior notice, and that Ledger reserves the right to refuse or cancel any order at its discretion. The terms establish a 14-day statutory right of withdrawal for consumers in the European Union under applicable EU consumer protection directives, alongside a limited commercial warranty covering manufacturing defects, while expressly excluding liability for indirect or consequential losses including losses arising from cryptocurrency inaccessibility. Ledger's liability limitation clauses and jurisdiction selection (French law, courts of Paris) create operationally distinct conditions for non-EU purchasers who may have stronger statutory protections under their local law that the terms do not expressly preserve. The agreement engages EU consumer law frameworks including the Consumer Rights Directive and applicable French consumer code provisions, and may require evaluation under GDPR with respect to personal data collected during the purchase process; non-EU users, particularly US consumers, should note that French governing law may limit the practical enforceability of certain local statutory rights, though applicable law may constrain how these jurisdiction and liability terms apply in practice.
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