7 Total
1 High severity
2 Medium severity
4 Low severity
Summary

This document establishes the terms and conditions for purchase of Ledger hardware wallets and accessories through shop.ledger.com, covering order placement, payment processing, delivery, and post-sale remedies. The agreement limits Ledger's liability for indirect losses, including loss of access to cryptocurrency assets stored on devices, regardless of cause. The terms provide EU consumers with a 14-day withdrawal right and establish French law and Paris jurisdiction as the governing framework for all transactions.

Technical / Legal Breakdown

Ledger's Sales Terms and Conditions govern purchases made through shop.ledger.com of hardware wallets and related accessories, operating under a contract of sale framework between the customer and Ledger SAS, a French simplified joint-stock company. The agreement states that orders constitute binding contracts upon confirmation by Ledger, that prices are subject to change without prior notice, and that Ledger reserves the right to refuse or cancel any order at its discretion. The terms establish a 14-day statutory right of withdrawal for consumers in the European Union under applicable EU consumer protection directives, alongside a limited commercial warranty covering manufacturing defects, while expressly excluding liability for indirect or consequential losses including losses arising from cryptocurrency inaccessibility. Ledger's liability limitation clauses and jurisdiction selection (French law, courts of Paris) create operationally distinct conditions for non-EU purchasers who may have stronger statutory protections under their local law that the terms do not expressly preserve. The agreement engages EU consumer law frameworks including the Consumer Rights Directive and applicable French consumer code provisions, and may require evaluation under GDPR with respect to personal data collected during the purchase process; non-EU users, particularly US consumers, should note that French governing law may limit the practical enforceability of certain local statutory rights, though applicable law may constrain how these jurisdiction and liability terms apply in practice.

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High — 1 provision
Medium — 2 provisions
Low — 4 provisions

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Cross-platform context

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Mapped Governance Frameworks

CFAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
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GDPR
European Union
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Archival ProvenanceSource & Archival Record
Last Captured April 19, 2026 06:26 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000277
Version ID CA-V-000793
SHA-256 5761b01ad9251bf4b490971d3c0a1270c63953747ebdbce5a44bea93d43fa0b2
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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