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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This agreement sets out the rules for using Microsoft's Services, including what Microsoft can do with your content, how disputes are handled, and what happens if you stop logging in. Microsoft makes no warranties about its Services and limits what you can recover if something goes wrong. You cannot sue Microsoft as part of a class action, and all purchases are generally final.
The Microsoft Services Agreement establishes the terms governing user access to and use of Microsoft's Services, imposing account activity requirements, data retention practices tied to account closure, and intellectual property licenses over user-uploaded content. Microsoft disclaims all warranties and caps recoverable damages at one month's fees or $10.00 for free Services, designating direct damages as the exclusive remedy. The agreement prohibits class and representative proceedings, restricts use of Microsoft's AI services for high-stakes automated decisions without human oversight, and bars users from using Microsoft's AI services or their outputs to create, train, or improve any AI technology. Microsoft reserves the right to modify these Terms at any time, with continued use of the Services constituting binding acceptance of revised terms.
If you do not sign in to your Microsoft account at least once every two years, Microsoft will close it and delete or disassociate your stored data and content. All purchases are final and non-refundable unless law or a specific offer provides otherwise, and initiating a chargeback causes Microsoft to treat your account as cancelled from the original payment date and to immediately revoke Service access and content. You cannot bring or join a class action or representative proceeding against Microsoft, and any financial recovery is capped at one month's Service fee or $10.00 for free Services. To protect your data, you should sign in regularly and back up any content you wish to retain.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
Microsoft has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
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