Provision record
Atlassian · Atlassian Cloud Terms · View original document ↗

Fees and expenses are non-refundable

High severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Microsoft Copilot Medium

Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.

Miro Medium

Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All fees and expenses are non-refundable, except as otherwise provided in this Agreement.

Excerpt from Atlassian's Cloud Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-056193
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-056193
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/provision/CA-P-056193/fees-and-expenses-are-non-refundable/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Atlassian's Fees and expenses are non-refundable clause do?

The clause states: “All fees and expenses are non-refundable, except as otherwise provided in this Agreement.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.