This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.
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For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract.
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"You have the right to cancel a Money Transfer order for personal use and obtain a full refund of all funds paid to us, including any fees in connection with that order, up until the Money Transfer has been completed...Excerpt from Wise's Terms of Use (Superseded URL)
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The clause states: “You have the right to cancel a Money Transfer order for personal use and obtain a full refund of all funds paid to us, including any fees in connection with that order, up until the Money Transfer has been completed...”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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