51 Total

Key Facts · in the document’s own words

Is Delta Airlines free to use the content of communications users send?
“Delta Air Lines shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing...”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines is free to use the content of any communications users send, including ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing products or services.
What is Delta Airlines not liable for arising out of or relating to services and amenities provided by third-party providers?
“Delta is not liable for any loss, injury or damage arising out of or relating to services and amenities provided by third-party providers.”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines is not liable for any loss, injury, or damage arising out of or relating to services and amenities provided by third-party providers.
What is Delta Airlines not liable for?
“Delta Air Lines is not liable for the cost of a hotel or any incidental charges incurred.”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines is not liable for the cost of a hotel or any incidental charges incurred.
Is Delta Airlines liable for damages or injury resulting from a user's access to its website?
“Delta Air Lines shall not be liable for any damages or injury resulting from your access to, or inability to access this Internet site, or from your reliance on any information provided in the site.”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines is not liable for any damages or injury resulting from a user's access to, or inability to access, its website, or from a user's reliance on any information provided on the site.
Will Delta Airlines disclose personal data collected through text messages to third parties for their own marketing purposes?
“Delta will not disclose personal data collected through text messages to third parties for their own marketing purposes.”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines will not disclose personal data collected through text messages to third parties for their own marketing purposes.
What license does Delta Airlines grant in respect of intellectual property rights?
“The products, technology or processes described in this site may be the subject of other intellectual property rights reserved by Delta Air Lines or other third parties. No license is granted...”
Version CA-V-007311, captured Oct. 2, 2026 · live source ↗
Our reading, not the document’s words
Delta Airlines grants no license in respect of intellectual property rights that may subsist in products, technology, or processes described on its website.
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Summary
Generated by a model from the captured document; not read by a person

These terms govern how you can use Delta Airlines' website and what rights Delta retains over what you send them. Delta is not responsible for harms caused by third-party services, website outages, or inaccurate site information, and once you confirm a hotel booking through the site, you cannot change or cancel it. Anything you communicate to Delta—other than personal information—is treated as non-confidential and can be used by Delta for any purpose, including building new products.

Analysis

Delta Airlines' Terms of Use establish the conditions under which users may access and interact with its website and services. Access is limited to personal non-commercial purposes or authorized employer use, with a categorical prohibition on brokerage, resale, or third-party agency transactions. Delta Airlines disclaims liability for third-party service providers, hotel costs, incidental charges, website access failures, and reliance on site information, and expressly warrants neither the completeness nor accuracy of site content. Communications sent to Delta Airlines—except personally identifiable information—are treated as non-confidential, and Delta Airlines reserves broad rights to use the substantive content of any user communications, including ideas, inventions, and know-how, for any purpose. No intellectual property license is granted with respect to products, technology, or processes described on the site, and confirmed hotel reservations are non-changeable and non-cancellable.

What this means for you

Users of Delta Airlines' website interact under several concrete limitations: confirmed hotel reservations cannot be changed or cancelled after booking, Delta bears no liability for losses tied to third-party service providers or incidental hotel costs, and the site carries no warranty of accuracy or completeness. Any ideas, inventions, or know-how shared with Delta in electronic communications become freely usable by Delta for any purpose. Electronic communications are treated as non-confidential unless they contain personally identifiable information, and trip details and location may be shared with third parties involved in facilitating an Uber trip. Users whose interactions involve text messaging have a stated protection: Delta will not share personal data collected through those text messages with third parties for those parties' own marketing purposes.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

2 important changes detected

3 versions captured · Latest change detected by ConductAtlas: October 2026

What changed Delta added four new provisions governing the use of third-party AI assistants and automated agents to interact with Delta on a customer's behalf. The updated terms state that customers remain responsible for all acts and transactions of any third-party agent they authorize, that Delta is not liable for losses or misuse arising from such use, that Delta does not endorse or approve third-party agents, and that customers must indemnify Delta against claims related to third-party agent use. Previously, the terms did not address third-party AI or automated intermediaries.
Why this matters The updated terms establish that if you use any third-party AI assistant, automated agent, or software to book, modify, or manage your Delta reservations, you assume all risk and remain fully responsible for that agent's actions. Delta disclaims liability for any loss, damage, error, unauthorized transaction, or data misuse by the third-party agent, and reserves the right to refuse to recognize or interact with any such agent. You also agree to indemnify Delta against any claims arising from your use of a third-party agent. This means if an AI assistant makes an error, causes a data breach, or performs an unauthorized transaction on your behalf, Delta is not liable and you may face legal or financial consequences.
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What changed Delta revised its Terms of Use to expand restrictions on who may access the site and what they may do with it. Previously, the terms prohibited unauthorized agents from purchasing or reselling services; the updated language now specifies that only authorized Delta agents, ARC-accredited, or IATA-accredited travel agents may do so, and adds a broad prohibition on automated access (crawlers, scrapers, bots), content reproduction, reverse engineering, and commercial use of site content. The terms also establish that violations constitute 'Unauthorized Use' and introduce mandatory Georgia state law and exclusive federal/state court jurisdiction for disputes arising from such unauthorized use.
Why this matters The updated terms establish new restrictions on how the Delta website may be accessed and used. The terms now explicitly prohibit automated access via bots, crawlers, scrapers, or similar tools without Delta's written permission, and ban reproduction, republication, downloading, reverse engineering, or commercial use of any site content. The terms define violations of these restrictions as 'Unauthorized Use' and require that any dispute arising from unauthorized use be resolved under Georgia law and in Georgia federal or state courts. Travel agencies and agents must now hold ARC or IATA accreditation to access booking functions. You can review Delta's full Terms of Use to understand which specific activities are prohibited and what constitutes unauthorized use under the updated language.
View full change record →

Featured provisions
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

51 provisions
12 featured
11 clause types
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Archival ProvenanceSource & Archival Record
This version captured October 2, 2026 01:12 UTC
Last successful capture October 14, 2026 00:54 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000628
Version ID CA-V-007311
SHA-256 (extracted text, extractor v5) f17123c1dee291c2816748023cc8d43d7882499d9eaa5951b0d161a393ac817f
Archived bytes SHA-256 (anchor) 057b358f8fab98153463159b0fedaa55464b33ac081ab318e16959eadec247af
✓ Snapshot stored ✓ Archived bytes anchored (verified Oct. 2, 2026)

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