52 Total
21 High severity
27 Medium severity
4 Low severity

Key Facts

Is Delta Airlines free to use the content of communications users send?
Delta Airlines is free to use the content of any communications users send, including ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing products or services.
What may Delta Airlines use the content of user communications for?
Delta Airlines is free to use the content of any communications users send, including ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing products or services.
What is Delta Airlines not liable for arising out of or relating to services and amenities provided by third-party providers?
Delta Airlines is not liable for any loss, injury, or damage arising out of or relating to services and amenities provided by third-party providers.
What is Delta Airlines not liable for?
Delta Airlines is not liable for the cost of a hotel or any incidental charges incurred.
Is Delta Airlines liable for damages or injury resulting from a user's access to its website?
Delta Airlines is not liable for any damages or injury resulting from a user's access to, or inability to access, its website, or from a user's reliance on any information provided on the site.
Will Delta Airlines disclose personal data collected through text messages to third parties for their own marketing purposes?
Delta Airlines will not disclose personal data collected through text messages to third parties for their own marketing purposes.
What license does Delta Airlines grant in respect of intellectual property rights?
Delta Airlines grants no license in respect of intellectual property rights that may subsist in products, technology, or processes described on its website.
What representations or warranties does Delta Airlines make as to information on its website?
Delta Airlines makes no representation or warranty as to the completeness or accuracy of information on its website.
How does Delta Airlines treat electronic communications users send, with the exception of personally identifiable information?
Delta Airlines treats electronic communications users send to its website or to Delta Airlines, with the exception of personally identifiable information, as non-confidential.
What does Delta Airlines limit site access and use to?
Delta Airlines limits site access and use to personal non-commercial purposes or use within the scope of a user's employment on behalf of their employer.
Stay ahead of the changes
Track Delta Airlines and get the diff the day its terms change.
Summary

These terms govern how you can use Delta Airlines' website and what rights Delta retains over what you send them. Delta is not responsible for harms caused by third-party services, website outages, or inaccurate site information, and once you confirm a hotel booking through the site, you cannot change or cancel it. Anything you communicate to Delta—other than personal information—is treated as non-confidential and can be used by Delta for any purpose, including building new products.

Analysis

Delta Airlines' Terms of Use establish the conditions under which users may access and interact with its website and services. Access is limited to personal non-commercial purposes or authorized employer use, with a categorical prohibition on brokerage, resale, or third-party agency transactions. Delta Airlines disclaims liability for third-party service providers, hotel costs, incidental charges, website access failures, and reliance on site information, and expressly warrants neither the completeness nor accuracy of site content. Communications sent to Delta Airlines—except personally identifiable information—are treated as non-confidential, and Delta Airlines reserves broad rights to use the substantive content of any user communications, including ideas, inventions, and know-how, for any purpose. No intellectual property license is granted with respect to products, technology, or processes described on the site, and confirmed hotel reservations are non-changeable and non-cancellable.

What this means for you

Users of Delta Airlines' website interact under several concrete limitations: confirmed hotel reservations cannot be changed or cancelled after booking, Delta bears no liability for losses tied to third-party service providers or incidental hotel costs, and the site carries no warranty of accuracy or completeness. Any ideas, inventions, or know-how shared with Delta in electronic communications become freely usable by Delta for any purpose. Electronic communications are treated as non-confidential unless they contain personally identifiable information, and trip details and location may be shared with third parties involved in facilitating an Uber trip. Users whose interactions involve text messaging have a stated protection: Delta will not share personal data collected through those text messages with third parties for those parties' own marketing purposes.

Institutional Analysis
Stay ahead of the changes

Institutional analysis available with Insight

Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

52 provisions
12 featured
11 clause types
21 high severity
General Contract Terms 25 6 high
Show all 25 general contract terms provisions
Stay ahead of the changes

Monitoring

Delta Airlines has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Stay ahead of the changes

Governance Intelligence

Need provision-level monitoring and regulatory mapping? Insight includes governance timelines, drift analysis, and full provision tracking.

Cross-platform context

See how other platforms handle Delta Free to Use Non-Personal Communication Content and similar clauses.

Compare across platforms →

Mapped Governance Frameworks

CFAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:29 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000628
Version ID CA-V-001284
SHA-256 ad486c1e1b177ca4a4d6c784707f3358fa70ff78cc95cb24b128f37ea1fcd86b
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

Governance Monitoring

Monitor governance changes across the platforms you rely on.

Structured alerts for policy changes, governance events, and provision updates across 352+ platforms.

Start monitoring → Compare plans