An online marketplace platform that enables individuals and businesses to buy and sell goods through auction-style and fixed-price listings. The platform facilitates transactions between buyers and sellers worldwide, providing payment processing, dispute resolution, and seller protection services. Its policies are significant for consumers as they govern transaction terms, fee structures, seller conduct standards, data collection practices, and the resolution process for disputes between marketplace participants.

2 Documents
48 All provisions 14 High severity 29 Medium severity 5 Low severity
7 Changes · 12 mo
Jun 18, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Data Usage
30 provisions · 3 high · 18 med
Arbitration
26 provisions · 7 high · 16 med
Data Sharing
25 provisions · 9 high · 16 med
Acceptable Use
23 provisions · 15 high · 8 med
Contract Terms
22 provisions · 6 high · 15 med
Data Collection
21 provisions · 7 high · 13 med
Liability Limitation
17 provisions · 10 high · 7 med
Privacy Rights
13 provisions · 5 high · 4 med
Payment Fees
12 provisions · 5 high · 7 med
Intellectual Property
10 provisions · 6 high · 4 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Key Governance Provisions
High User content broad intellectual property license grant to eBay

The license is perpetual and irrevocable, meaning eBay's rights in submitted content survive the removal of content or termination of the user's account.

High Waiver of class and representative action rights

The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.

High Mandatory binding arbitration for all disputes

The mandatory arbitration requirement eliminates court as a forum for any dispute with eBay or related third parties, and the arbitration result is final and binding.

High User indemnification obligation for third-party claims

The indemnification obligation covers a broad set of eBay-related parties and expressly includes reasonable legal fees, meaning users may bear eBay's defense costs in third-party disputes.

High Exclusion of consequential and indirect damages liability

The exclusion applies to any claim at law or in equity and extends to third parties, broadly limiting the categories of loss for which eBay can be held financially responsible.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jun 18, 2026 Changes (12 months): 7 Documents monitored: 2 Provisions tracked: 48
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Documents

eBay Privacy Notice

Medium

This document explains how eBay collects, uses, and shares your personal information when you use its platform. Nearly every interaction generates data collection, and if you sell on eBay, eBay …

Last updated May 5, 2026 · Privacy policy
8 provisions 6 versions captured 1 significant change Version history →

eBay User Agreement

High

This agreement sets the rules for using eBay, and by using the platform you agree to all of them. You become legally bound to buy an item the moment you …

Last updated May 5, 2026 · Terms of service
10 provisions 6 versions captured 1 significant change Version history →

Recent Changes

May 27, 2026 · eBay User Agreement Medium

eBay updated its User Agreement effective June 28, 2026, adding approximately 293 new sentences and removing 273 existing sentences, representing a substantial rewrite of the terms. The updated agreement explicitly …

View change record →
May 1, 2026 · eBay Privacy Notice Medium

eBay's privacy notice was substantially reorganized and expanded on May 1, 2026, adding over 580 sentences. The old notice included basic verification language; the new version provides a structured table …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (13)

View all high severity provisions → Compare eBay with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
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Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
View official text ↗
DMCA
United States Federal
View official text ↗
DSA
European Union
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ePrivacy Directive
European Union
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FAA
United States Federal
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FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What eBay documents does ConductAtlas track?

ConductAtlas tracks 2 eBay documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has eBay made in the past year?

eBay has made 7 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for eBay?

ConductAtlas has classified 48 provisions across eBay's tracked documents. 14 are rated high severity, 29 medium, and 5 low.

Can I get alerts when eBay changes their policies?

Yes. Monitor subscribers ($4.99/month) can add eBay to their watchlist and receive same-day email alerts whenever any tracked document changes.