Generated by a model from the captured document; not read by a person

An online marketplace platform that enables individuals and businesses to buy and sell goods through auction-style and fixed-price listings. The platform facilitates transactions between buyers and sellers worldwide, providing payment processing, dispute resolution, and seller protection services. Its policies are significant for consumers as they govern transaction terms, fee structures, seller conduct standards, data collection practices, and the resolution process for disputes between marketplace participants.

2 Documents
0 All provisions
1 Changes · 12 mo 1 high
May 27, 2026 Last change
Objective measurements
Counted directly from the archive for eBay — documents, captured versions, and detected changes.
2
Documents tracked
23
Versions captured
1
Changes · 12 mo
1
Changes · all-time
149
Days since change
ConductAtlas User-Protection Index
Provisional · scored on 4 of 6
28.8/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 28.8 here · corpus average 31.4 across 191 scored platforms Middle 50% Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from eBay’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 28.8/100 · provisional · scored on 4 of 6
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Business tier · insufficient coverage (scored on 1 of 6)
Arbitration & class action weight 22% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% not stated
Governance Coverage
Data Usage
30 provisions
Arbitration
26 provisions
Data Sharing
25 provisions
Acceptable Use
23 provisions
Contract Terms
22 provisions
Data Collection
21 provisions
Liability Limitation
17 provisions
Privacy Rights
13 provisions
Payment Fees
12 provisions
Intellectual Property
10 provisions
Quick Facts
Arbitration: Required
AI Training: Not stated
Data Retention: Not stated
Class Action: Waived
Key Governance Provisions
User content broad intellectual property license grant to eBay

The license is perpetual and irrevocable, meaning eBay's rights in submitted content survive the removal of content or termination of the user's account.

Waiver of class and representative action rights

The restriction to individual claims and individual relief bars users from joining or forming class actions or representative proceedings against eBay, limiting the practical scale of any challenge.

Mandatory binding arbitration for all disputes

The mandatory arbitration requirement eliminates court as a forum for any dispute with eBay or related third parties, and the arbitration result is final and binding.

User indemnification obligation for third-party claims

The indemnification obligation covers a broad set of eBay-related parties and expressly includes reasonable legal fees, meaning users may bear eBay's defense costs in third-party disputes.

Exclusion of consequential and indirect damages liability

The exclusion applies to any claim at law or in equity and extends to third parties, broadly limiting the categories of loss for which eBay can be held financially responsible.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 27, 2026 Changes (12 months): 1 (1 high) Documents monitored: 2 Provisions tracked: 0
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Documents

eBay Privacy Notice

Medium

This document explains how eBay collects, uses, and shares your personal information when you use its platform. Nearly every interaction generates data collection, and if you sell on eBay, eBay …

Privacy policy
0 provisions 11 versions captured Version history →

eBay User Agreement

High

This agreement sets the rules for using eBay, and by using the platform you agree to all of them. You become legally bound to buy an item the moment you …

Terms of service
0 provisions 12 versions captured 1 significant change Version history →

Recent Changes

May 27, 2026 · eBay User Agreement High

eBay updated its User Agreement effective June 28, 2026, replacing the prior version effective February 20, 2026. The updated agreement adds comprehensive introductory sections clarifying the scope of the terms, …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 0)

No provisions found.

Compare eBay with other platforms →

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Frequently Asked Questions

What eBay documents does ConductAtlas track?

ConductAtlas tracks 2 eBay documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has eBay made in the past year?

eBay has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for eBay?

ConductAtlas has classified 0 provisions across eBay's tracked documents.

Can I get alerts when eBay changes their policies?

Yes. Monitor subscribers ($4.99/month) can add eBay to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.