OpenRouter Terms of Service

This document governs user access to OpenRouter's AI model aggregation service, which routes API calls to third-party generative AI models, and constitutes a legally binding contract under U.S. law with a California governing law and venue clause. The agreement states that users must purchase pre-paid Credits (minimum $5, maximum $25,000 per transaction) to access the service, that refunds for unused Credits are available only within 24 hours of purchase via a self-service button, that cryptocurrency payments are never refundable, and that credits expire 365 days after purchase; the terms also authorize organizational Admin Users to configure prompt logging, chat logging, zero data retention, and model training settings for Authorized Users under their accounts. The arbitration clause requires all disputes to be resolved through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, with a 30-day opt-out window from the date of first acceptance, and the terms also include a class action waiver; the 24-hour refund window is operationally narrow relative to commonly observed consumer refund periods, and the complete non-refundability of cryptocurrency payments may interact with consumer protection frameworks in certain jurisdictions. The document engages the FTC Act regarding unfair or deceptive trade practices, California Consumer Privacy Act given the California governing law provision, and potentially the EU AI Act and GDPR for EU-resident users accessing the service; the organizational account structure, which authorizes Admin Users to enable or disable prompt logging and model training for subordinate users, may require evaluation under applicable data protection frameworks depending on the nature of content processed.