136 Total
33 High severity
69 Medium severity
34 Low severity

Key Facts

How may new users opt out of the Arbitration Agreement?
Grammarly allows new users to opt out of the Arbitration Agreement (excluding Section 12.9) within 30 days after first accepting the Terms.
What representation or warranty does Superhuman make regarding the factual accuracy of outputs generated from its Generative AI Features?
Superhuman makes no representation or warranty regarding the factual accuracy of outputs generated from its Generative AI Features.
What is Superhuman's total aggregate liability to the user?
Superhuman caps its total aggregate liability to the user under the Terms at the amount the user has paid in fees to Superhuman during the twelve months preceding the claim.
What law exclusively governs the Terms?
Superhuman requires that the Terms be governed exclusively by California law and U.S. federal law, without regard to conflict-of-law rules, except as prohibited by law.
May each party bring claims against the other on a class basis?
Superhuman requires that each party may bring claims against the other only on an individual basis, and not on a class, representative, or collective basis, with each party waiving the right to bring such non-individual claims.
Does Superhuman require that each party bring claims only on an individual basis?
Superhuman requires that each party may bring claims against the other only on an individual basis, and not on a class, representative, or collective basis, with each party waiving the right to bring such non-individual claims.
What liability does Superhuman exclude to users?
Superhuman excludes liability to users for lost profits, lost or damaged user content or other data, and any indirect, incidental, punitive, special, exemplary, or consequential damages.
What is Superhuman's total aggregate liability for users who have a free subscription and have paid zero fees?
Superhuman caps its total aggregate liability at one hundred dollars ($100) for users who have a free subscription and have therefore paid zero fees.
How must all claims arising out of or relating to access to or use of the Services be resolved?
Superhuman requires users to resolve all claims arising out of or relating to their access to or use of the Services through mandatory individual arbitration.
Are all payments made under the Terms non-refundable and non-cancelable?
Superhuman provides, to the fullest extent permitted by applicable law, that all payments made under the Terms are non-refundable and non-cancelable, and that no refunds or credits are provided for partially used subscription periods.
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Summary

This document sets the rules for using Grammarly's services. If something goes wrong, your ability to recover money from Grammarly is strictly limited — lost data, lost profits, and similar harms are excluded, and the maximum you can recover is capped at what you paid in the past year (or $100 if you pay nothing). Disputes must be handled through individual arbitration rather than in court, but new users have 30 days from accepting the Terms to opt out of most of that arbitration requirement.

Analysis

This document establishes the contractual relationship between Grammarly and its users, setting out rights and obligations across several high-consequence areas. Liability is substantially limited: Superhuman excludes recovery for lost profits, lost or damaged content or data, and indirect or consequential damages, and caps total aggregate liability at the lesser of fees paid in the preceding twelve months or $100 for free-subscription users. Users grant Superhuman a worldwide, non-exclusive, royalty-free license to use, store, reproduce, publish, publicly display, modify, and create derivative works from their content. Dispute resolution is governed by mandatory individual arbitration, with a time-limited opt-out window of 30 days available to new users, a class-action waiver binding on both parties, and California and U.S. federal law as the exclusive governing law. Payments are non-refundable and non-cancelable to the fullest extent permitted by applicable law, paid subscriptions auto-renew at then-current fees, and Superhuman may amend the Terms at its discretion with at least 30 days' advance notice.

What this means for you

As a user, your financial recovery from Grammarly is capped at the fees you paid in the prior twelve months — or at $100 if you have a free account — and you cannot recover for lost data, lost profits, or indirect harms. Grammarly holds a broad license to use and create derivative works from your content without paying royalties. Your paid subscription renews automatically at then-current fees, and all payments are non-refundable for partially used periods to the fullest extent law allows. If you are a new user, you have a concrete action available: you may opt out of the Arbitration Agreement (excluding one specific provision) within 30 days of first accepting the Terms — after that window closes, you are bound to resolve all disputes through mandatory individual arbitration and cannot bring or join a class action.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

136 provisions
12 featured
22 clause types
33 high severity
Disclosure and Transparency Requirements 1 1 high
Monetization Rules 1
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Mapped Governance Frameworks

CFAA
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured April 29, 2026 08:13 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000457
Version ID CA-V-001034
SHA-256 549d9bc15da7ce3976f8ae3f87108d8e86f4e7d76a6ce20237ab1c8518d19e67
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