Generated by a model from the captured document; not read by a person

A cloud storage and file sharing service that allows users to store, sync, and share documents, photos, and other files across multiple devices and with other users. The platform processes and stores personal data including file contents, user account information, and usage patterns, making their privacy and terms of service policies critical for understanding data handling practices. These policies govern how user files are accessed, shared, and protected, as well as the company's rights regarding stored content and service availability.

2 Documents
14 All provisions
0 Changes · 12 mo
- Last change
Objective measurements
Counted directly from the archive for Dropbox — documents, captured versions, and detected changes.
2
Documents tracked
4
Versions captured
0
Changes · 12 mo
0
Changes · all-time
ConductAtlas User-Protection Index
Provisional · scored on 3 of 6
62.2/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 62.2 here · corpus average 31.4 across 191 scored platforms Top quartile Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Dropbox’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 62.2/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% 30.0
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Content ownership & licence weight 15% 75.0
Liability & warranties weight 10% not stated
Business tier · 77.6/100 · provisional · scored on 3 of 6
Arbitration & class action weight 22% 100.0
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Content ownership & licence weight 15% not stated
Liability & warranties weight 10% 0.0
Governance Coverage
Arbitration
18 provisions
Contract Terms
16 provisions
Data Collection
14 provisions
Liability Limitation
13 provisions
Data Sharing
12 provisions
Privacy Rights
11 provisions
Account Control
9 provisions
Enforcement Actions
9 provisions
Legal Jurisdiction
8 provisions
Data Usage
7 provisions
Quick Facts
Arbitration: Not stated
AI Training: Not stated
Data Retention: Deleted; 30-day window
Class Action: Waived
Key Governance Provisions
Data may transfer in reorganization or acquisition

A corporate transaction could result in user data being transferred to a new entity over which users have no prior relationship or negotiated terms, potentially changing how their data is handled.

Disclosure to comply with law or government request

The determination of necessity rests with Dropbox, and the triggering conditions—law, regulation, legal process, or government request—are broad, meaning disclosures can occur across a wide range of …

Team Admin can access and control team account

Team account users do not have exclusive control over their accounts; an administrator may access and control the account, which has implications for the privacy of content stored there.

Viewer identity shared with content owner via analytics

Viewers of shared content may not realize that their identifying information is disclosed to the person who shared the content, not just collected by Dropbox, when analytics features are enabled.

No sale of data to advertisers or third parties

An explicit prohibition on sale distinguishes Dropbox's data practices from services that monetize user data through sale, providing users a defined boundary on how their information may be commercia…

Document Coverage
Privacypolicy Termsofservice
Last change detected: - Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 14
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Documents

Dropbox Privacy Policy

Medium

This document explains what information Dropbox collects about you, how it uses and shares that information, and what controls you have over it. Dropbox will not sell your information to …

Dated May 30, 2025 · Privacy policy
6 provisions 2 versions captured Version history →

Dropbox Terms of Service

Medium

This document sets the rules for using Dropbox: Dropbox scans and accesses the files you store in order to run the service, and if you pay for an account, billing …

Dated January 7, 2025 · Terms of service
8 provisions 2 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Selected provisions (0 of 14)

No provisions found.

Compare Dropbox with other platforms →

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What Dropbox documents does ConductAtlas track?

ConductAtlas tracks 2 Dropbox documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Dropbox made in the past year?

Dropbox has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Dropbox?

ConductAtlas has classified 14 provisions across Dropbox's tracked documents.

Can I get alerts when Dropbox changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Dropbox to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.