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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
The Venmo User Agreement is the binding contract that governs account creation, use, and the sending and receiving of money through Venmo's platform. The agreement establishes an individual arbitration requirement for dispute resolution, which precludes class action litigation, and authorizes Venmo to disclose transaction data, bank account information, and personal identifiers to PayPal affiliates and third-party service providers including payment processors and fraud prevention services. New users have a 30-day period from initial acceptance to opt out of the arbitration clause by submitting written notice to Venmo's legal department.
This document is Venmo's US User Agreement, a contract between users and PayPal, Inc. governing access to and use of the Venmo account and payment services. The agreement states that users must be at least 18 years old, grants Venmo broad authority to suspend or terminate accounts at its discretion, and authorizes Venmo to collect and share financial and personal data with PayPal affiliates and third-party partners in connection with payment processing, fraud prevention, and marketing. The agreement includes a mandatory arbitration clause with a class action waiver, a 30-day opt-out window for new users, and a shortened dispute window, which are operationally significant for consumer dispute rights; the agreement asserts these terms govern all disputes, though applicable law in certain jurisdictions may limit their enforceability. The agreement engages the Electronic Fund Transfer Act, the Bank Secrecy Act, FinCEN regulations, and the FTC Act given Venmo's role as a peer-to-peer payment platform; California residents have additional rights under the California Consumer Privacy Act and California Financial Information Privacy Act, and the CFPB has supervisory authority over Venmo's payment services as a nonbank covered person.
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