Key Facts
What does Coursera cap its aggregate liability for all claims related to the services at?
Coursera caps its aggregate liability for all claims related to the services at twenty U.S. dollars ($20) or the total fees received from the user for paid services during the past six months, whichever applies.
What does Coursera require users to submit to?
Coursera requires users to submit to binding arbitration any and all disputes, claims, or controversies of any kind that arise out of or relate to the services, the Terms, or any other relationship or dispute between the user and Coursera.
Must users submit to binding arbitration any and all disputes, claims, or controversies that arise out of or relate to the services, the Terms, or any other relationship or dispute between the user and Coursera?
Coursera requires users to submit to binding arbitration any and all disputes, claims, or controversies of any kind that arise out of or relate to the services, the Terms, or any other relationship or dispute between the user and Coursera.
What license does Coursera receive to content that users submit?
Coursera receives a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use content that users submit.
Is the license Coursera receives fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, and worldwide?
Coursera receives a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use content that users submit.
On what basis must all claims between users and Coursera be brought?
Coursera requires that all claims between users and Coursera be brought only on an individual basis, and both parties waive all rights to bring any dispute on a class, representative, or collective basis.
Do both parties waive all rights to bring any dispute on a class, representative, or collective basis?
Coursera requires that all claims between users and Coursera be brought only on an individual basis, and both parties waive all rights to bring any dispute on a class, representative, or collective basis.
Does Coursera strictly prohibit commercial use of its services?
Coursera strictly prohibits any commercial use of its services without a separate agreement with Coursera, Inc.
May Coursera terminate a user's access to any service?
Coursera may terminate a user's access to any service for any reason.
Can Coursera terminate a user's access to any service for any reason?
Coursera may terminate a user's access to any service for any reason.
Summary
These terms govern how you can use Coursera's platform: you get a personal, non-commercial license that Coursera can revoke at any time for any reason. Any content you post gives Coursera a permanent, worldwide right to use and share it freely. If you have a dispute with Coursera, you must resolve it through individual arbitration — not in court — and you cannot join a class action; Coursera's total financial liability to you is capped at $20 or what you paid in the last six months.
Analysis
Coursera's Terms of Use establish the conditions under which users may access and use the platform's services, granting users a limited, personal, non-exclusive, non-transferable, and revocable license for personal, non-commercial use only. Users who submit content grant Coursera a perpetual, fully transferable, royalty-free, sublicensable, worldwide license to copy, distribute, modify, create derivative works from, and otherwise use that content. Coursera caps its aggregate liability to any user at $20 or fees paid in the past six months, excludes all indirect and consequential damages, and reserves the right to terminate user access for any reason. All disputes must be resolved through binding individual arbitration, with both parties waiving rights to court proceedings, jury trials, and class or collective actions. Commercial use without a separate agreement and access by users under age 13 are strictly prohibited, as is use of platform content for text or data mining or AI training and development.
What this means for you
As a Coursera user, your access is revocable at any time for any reason, and any content you submit is licensed to Coursera permanently and without payment. Fee changes for paid services take effect immediately upon posting at Coursera's sole discretion, with no advance notice required. You are required to resolve all disputes with Coursera through binding individual arbitration and waive your right to sue in court or participate in a class action. If you disagree with a fee change or service change, your practical recourse is to stop using the paid service before the change affects you.
7 important changes detected
10 versions captured · Last updated: July 2026
What changed
Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has been accessed before the refund request is submitted. Previously, the policy listed specific denial scenarios including violations of terms, repeated refunds, chargeback activity, and dissatisfaction with graded performance, but did not reference content access. The addition creates an additional condition under which Coursera may deny refunds regardless of other circumstances.
Why this matters
The updated refund policy establishes a new condition under which Coursera may deny refund requests: when a significant portion of the course content has been accessed prior to submitting the refund request. This addition does not replace existing denial grounds such as policy violations, repeated refund requests, or chargeback activity, but adds an access-based threshold alongside them. The terms do not define what constitutes a significant portion of content, leaving that determination to Coursera's discretion. Learners who access substantial course materials before requesting a refund may find their request denied under this provision.
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What changed
Coursera updated its refund policy for Specializations and subscriptions on June 30, 2026. The revised terms clarify that refunds for subscription renewals are not provided, that canceling a subscription stops future billing but does not automatically issue a refund, and that refunds must be requested separately. The updated language also standardizes terminology (capitalizing 'Specialization') and modifies the refund window language for pre-enrolled users to specify 'within 7 days of your enrollment (or, if you pre-enrolled, within 7 days of the Specialization launch)'.
Why this matters
The updated terms establish new procedural requirements for refunds on Coursera subscription plans. According to the revised language, canceling a subscription will stop future billing but will not automatically issue a refund; refunds must be requested separately. The terms now explicitly state that refunds will not be provided for renewal charges on annual subscription plans. For Specializations purchased through subscriptions, users may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. You can request a refund separately through Coursera's Support Services, but the updated terms indicate this is a manual process rather than an automatic one upon cancellation.
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May 27, 2026
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Coursera's footer navigation was updated on May 27, 2026 to add a 'Cookies Preference Center' link between the 'Modern Slavery Statement' and 'Learn Anywhere' sections. This addition provides users with …
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May 27, 2026
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Coursera removed refund eligibility language that previously applied to prepaid specializations and Coursera Plus plans purchased in India. Prior terms stated customers could receive a full refund if they cancelled …
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May 21, 2026
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Coursera modified language describing free trial availability and duration across its subscription offerings. Previously, the terms stated that 'for all other subscriptions, Coursera provides a 7-day free trial' and referenced …
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May 11, 2026
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Coursera added a 'Do Not Sell/Share' link to its website footer on May 11, 2026. Previously, the footer contained links to Terms, Privacy, Help, and other resources, but did not …
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April 19, 2026
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Coursera added a 'Do Not Sell/Share' link to its website footer on April 19, 2026. This link likely directs users to controls for opting out of the sale or sharing …
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Archival ProvenanceSource & Archival Record
Last Captured
September 11, 2026 00:28 UTC
Capture Method
Automated scheduled archival capture
Document ID
CA-D-000157
Version ID
CA-V-006660
SHA-256 (extracted text, extractor v2)
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Archived bytes SHA-256 (anchor)
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✓ Snapshot stored
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