9 Total
1 High severity
6 Medium severity
2 Low severity
Summary

Coursera's Terms of Use govern access to and use of its online learning platform, including course enrollment, certificate programs, subscriptions, and user-generated content submissions. The agreement grants Coursera a worldwide, royalty-free, sublicensable license to use, reproduce, modify, and distribute any content users post or submit to the platform, including course reviews, forum posts, and assignment submissions. US-based users are subject to a mandatory individual arbitration clause and class action waiver that routes most disputes away from court proceedings.

Technical / Legal Breakdown

This document governs use of Coursera's online learning platform and services, establishing a binding contractual relationship between Coursera, Inc. and users upon account creation or platform use. The agreement states that users grant Coursera a broad, royalty-free, worldwide license to use, reproduce, modify, distribute, and create derivative works from user-submitted content, and requires users to indemnify Coursera against third-party claims arising from their content or platform use. The content license grant is notably broad in scope, covering sublicensing and derivative works without compensation to users, which is common on content-hosting platforms but operationally significant for learners who submit substantial original work; the agreement also asserts the right to terminate accounts at Coursera's discretion and to modify terms with notice, though applicable consumer protection law in certain jurisdictions may constrain unilateral modification rights. The document engages FERPA given Coursera's role as an educational technology provider handling student records and educational data; it also engages GDPR and CCPA through its data collection and sharing practices referenced in the incorporated Privacy Policy, with heightened compliance obligations applicable to EU/EEA users and California residents. Material compliance considerations include the mandatory arbitration and class action waiver clause applicable to US users, which may require evaluation under state-specific consumer protection statutes in California and elsewhere, and the COPPA-adjacent age restriction requiring users to be at least 13 years old, with users under 18 subject to parental consent requirements.

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8 important changes detected

9 versions captured · Last updated: July 2026

July 3, 2026

medium
What changed Coursera updated its refund denial policy on July 3, 2026 to include a new ground for refusal: when a significant portion of course content has been accessed before the refund request is submitted. Previously, the policy listed specific denial scenarios including violations of terms, repeated refunds, chargeback activity, and dissatisfaction with graded performance, but did not reference content access. The addition creates an additional condition under which Coursera may deny refunds regardless of other circumstances.
Why this matters The updated refund policy establishes a new condition under which Coursera may deny refund requests: when a significant portion of the course content has been accessed prior to submitting the refund request. This addition does not replace existing denial grounds such as policy violations, repeated refund requests, or chargeback activity, but adds an access-based threshold alongside them. The terms do not define what constitutes a significant portion of content, leaving that determination to Coursera's discretion. Learners who access substantial course materials before requesting a refund may find their request denied under this provision.
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June 30, 2026

medium
What changed Coursera updated its refund policy for Specializations and subscriptions on June 30, 2026. The revised terms clarify that refunds for subscription renewals are not provided, that canceling a subscription stops future billing but does not automatically issue a refund, and that refunds must be requested separately. The updated language also standardizes terminology (capitalizing 'Specialization') and modifies the refund window language for pre-enrolled users to specify 'within 7 days of your enrollment (or, if you pre-enrolled, within 7 days of the Specialization launch)'.
Why this matters The updated terms establish new procedural requirements for refunds on Coursera subscription plans. According to the revised language, canceling a subscription will stop future billing but will not automatically issue a refund; refunds must be requested separately. The terms now explicitly state that refunds will not be provided for renewal charges on annual subscription plans. For Specializations purchased through subscriptions, users may request a full refund within the applicable 7-day refund period or before earning a certificate, whichever occurs first. You can request a refund separately through Coursera's Support Services, but the updated terms indicate this is a manual process rather than an automatic one upon cancellation.
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May 27, 2026 low

Coursera's footer navigation was updated on May 27, 2026 to add a 'Cookies Preference Center' link between the 'Modern Slavery Statement' and 'Learn Anywhere' sections. This addition provides users with …

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May 27, 2026 unknown

Coursera updated their Coursera Terms of Use on May 27, 2026. Change detected: 2 sentence(s) removed. Document contained 317 sentences after update.

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May 21, 2026 medium

Coursera modified language describing free trial availability and duration across its subscription offerings. Previously, the terms stated that 'for all other subscriptions, Coursera provides a 7-day free trial' and referenced …

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May 11, 2026 low

Coursera added a 'Do Not Sell/Share' link to its website footer on May 11, 2026. Previously, the footer contained links to Terms, Privacy, Help, and other resources, but did not …

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May 11, 2026 low

Coursera's footer section was reorganized on May 11, 2026. The previous footer listed 'Free IT Certifications and Courses' as a separate item; this entry was removed from the footer. Two …

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April 19, 2026 low

Coursera added a 'Do Not Sell/Share' link to its website footer on April 19, 2026. This link likely directs users to controls for opting out of the sale or sharing …

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Recent Provision Changes Jul 3, 2026

8 provisions unchanged.

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High — 1 provision
Medium — 6 provisions
Low — 2 provisions

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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CFAA
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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GDPR
European Union
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UK GDPR
United Kingdom
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Archival ProvenanceSource & Archival Record
Last Captured July 3, 2026 00:21 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000157
Version ID CA-V-004432
SHA-256 c2d2933e0991178d20d334605bd68ade792039ffde33bca392a477503180019f
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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