This analysis describes what TurboTax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The guarantee is time-limited to 60 days from purchase and requires following a specific process at a designated URL; missing either condition may forfeit the refund right.
The reader may request a refund for TurboTax Desktop software if not completely satisfied, provided they act within 60 days of purchase through the specified process.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request.Excerpt from TurboTax's Terms of Use
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The guarantee is time-limited to 60 days from purchase and requires following a specific process at a designated URL; missing either condition may forfeit the refund right.
The reader may request a refund for TurboTax Desktop software if not completely satisfied, provided they act within 60 days of purchase through the specified process.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by TurboTax.