Microsoft Copilot Terms of Service

The Microsoft Services Agreement governs consumer use of Microsoft's consumer products and services, including Copilot, Xbox, OneDrive, Outlook, Skype, and other Microsoft-branded offerings, establishing a binding contract between Microsoft and individual users based on acceptance through use or account creation. The agreement states that users grant Microsoft a worldwide, royalty-free license to use, reproduce, distribute, and display content they submit to the services, and the terms authorize Microsoft to collect and use data as described in the Microsoft Privacy Statement, which is incorporated by reference. Notable provisions include a binding arbitration clause with a class action waiver applicable to US residents, a unilateral right to modify the agreement on 30 days' notice with continued use constituting acceptance, and broad content removal and account suspension rights without prior notice. The agreement engages the FTC Act regarding unfair or deceptive practices, COPPA with respect to minors under 13, and state consumer protection frameworks including California law; EU and UK users may have additional rights under GDPR and the UK GDPR that could limit or override certain provisions. AI-specific features such as Copilot are included within the services scope, raising potential interactions with the EU AI Act for EU-based users, though the document does not address AI governance obligations in detail.