4 Documents
63 All provisions
7 Changes · 12 mo 1 high
Sep 29, 2026 Last change
Objective measurements
Counted directly from the archive for PayPal — documents, captured versions, and detected changes.
4
Documents tracked
61
Versions captured
7
Changes · 12 mo
7
Changes · all-time
23.3 d
Avg between changes
25
Days since change
51 d
Longest stable stretch
ConductAtlas User-Protection Index
Provisional · scored on 4 of 6
34.4/100
Consumer tier · provisional until more dimensions are known
How is this scored? →
Baseline 34.4 here · corpus average 31.4 across 191 scored platforms Middle 50% Q1 18.4 · median 30.8 · Q3 42.3

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from PayPal’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · 34.4/100 · provisional · scored on 4 of 6
Arbitration & class action weight 22% 15.0
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% 45.0
Governance Coverage
Contract Terms
64 provisions
Acceptable Use
50 provisions
Restricted Content
42 provisions
Privacy Rights
41 provisions
Data Sharing
38 provisions
Data Collection
24 provisions
Payment Fees
22 provisions
Platform Discretion
21 provisions
Enforcement Actions
19 provisions
Data Usage
16 provisions
Quick Facts
Arbitration: Required
AI Training: Not stated
Data Retention: Not stated
Class Action: Waived
Key Governance Provisions
General Retention Period of 10 Years Post-Relationship

Personal Information is retained for a substantial fixed period after the relationship ends, meaning data is not deleted promptly upon account closure or termination.

Unauthorized Transaction 60-Day Reporting Deadline

Failure to report within the 60-day window can permanently extinguish the user's right to recover funds lost to unauthorized transactions, conditional on PayPal proving it could have intervened.

PayPal May Hold Funds Up to 180 Days for Restricted Activity

Users may be unable to access their funds for up to 180 days under the stated conditions, representing a significant restriction on access to money held in the account.

Policy Changes Notice Personal Accounts 21 Days

This notice requirement gives existing users a defined minimum window to review and respond to policy changes before they become binding.

Pre-Approval Required for Medical Devices and Services

The category is defined by how the seller holds itself out, not solely by licensure, meaning any party presenting itself as a health-care provider—including medical tourism facilitators—falls within …

Document Coverage
Acceptableusepolicy Platformpolicy Privacypolicy Termsofservice
Last change detected: Sep 29, 2026 Changes (12 months): 7 (1 high) Documents monitored: 4 Provisions tracked: 63
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Documents

PayPal Acceptable Use Policy

Medium

PayPal's Acceptable Use Policy sets out what you can and cannot do with its payment services. A wide range of activities—including selling digital assets, health-care services, adult content, and gambling—are …

Dated October 29, 2022 · Acceptable use policy
7 provisions 6 versions captured Version history →

PayPal User Agreement

High

This agreement sets the rules for using PayPal, including how disputes are handled, how your account can be suspended, and what PayPal is and is not responsible for. The most …

Dated September 14, 2026 · Terms of service
9 provisions 21 versions captured 1 significant change Version history →

PayPal Privacy Statement

High

PayPal's Privacy Statement explains what personal information PayPal collects, how it uses and shares that information, and how long it keeps it. PayPal shares your data with shopping partners by …

Dated October 12, 2026 · Privacy policy
6 provisions 28 versions captured Version history →

PayPal Buyer and Seller Protection

Medium

This document sets out the terms and conditions of PayPal's Purchase Protection program, which may provide buyers with a refund covering the full purchase price plus original shipping costs when …

Dated January 26, 2026 · Platform policy
6 provisions 6 versions captured Version history →

Recent Changes

September 15, 2026 · PayPal User Agreement High

PayPal revised its dispute resolution terms to explicitly state that arbitration applies to 'most disputes' and added formal class action and jury trial waivers. The updated agreement expands the scope …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (12 of 63)

Compare PayPal with other platforms →

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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

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Frequently Asked Questions

What PayPal documents does ConductAtlas track?

ConductAtlas tracks 4 PayPal documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has PayPal made in the past year?

PayPal has made 7 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for PayPal?

ConductAtlas has classified 63 provisions across PayPal's tracked documents.

Can I get alerts when PayPal changes their policies?

Yes. Monitor subscribers ($4.99/month) can add PayPal to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.