Dropbox Terms of Service

This document sets the rules for using Dropbox: Dropbox scans and accesses the files you store in order to run the service, and if you pay for an account, billing starts immediately and renews automatically until you cancel. If you have a dispute with Dropbox, you must resolve it through individual arbitration rather than in court, and what Dropbox owes you is capped at $20 or the amount you paid — whichever is more.

The Dropbox Terms of Service establish the core rights and obligations governing use of Dropbox's services. Dropbox actively accesses, stores, and scans user-stored content as part of service operation, and team account administrators hold broad powers to access, disclose, restrict, or remove content within team accounts. The document imposes binding individual arbitration with a class-action waiver for all disputes relating to the Terms or Services, and caps Dropbox's aggregate liability to the greater of $20 USD or 100% of amounts paid under the user's current plan, while disclaiming all express and implied warranties and excluding all indirect, consequential, and similar damages. Dropbox may suspend or terminate access upon reasonable belief of a breach with notice, applies automatic recurring billing from the date of conversion with refunds issued only as required by law, and sets minimum age requirements of 13 years for U.S. residents and 16 years for all others.

As a Dropbox user, your stored files are actively accessed and scanned by Dropbox as part of how the service operates. If you are on a team account, your organization's administrators can access, disclose, restrict, or remove your stored information. You cannot sue Dropbox in court or join a class action; all disputes must go through binding individual arbitration. If you are a paying user, Dropbox will email you at least 30 days before any fee change, giving you the opportunity to cancel your subscription before the new price takes effect — canceling within that window is the one concrete action you can take to avoid the new fee.