10 Total
3 High severity
6 Medium severity
1 Low severity
Summary

This document establishes the terms of service governing use of Cash App, Block, Inc.'s financial services platform, including money transfers, the Cash App Card, Bitcoin and stock investing, lending products, and a generative AI assistant. The agreement authorizes Block to suspend or close accounts at its discretion, requires disputes to be resolved through individual arbitration rather than court proceedings or class actions, and establishes fees including 0.5% to 2.5% for instant transfers (capped at $75), 3% foreign transaction fees, and $1 paper money deposit fees. New users may opt out of the arbitration requirement by submitting written notice within 30 days of accepting the terms.

Technical / Legal Breakdown

This document is the Cash App Terms of Service, effective February 7, 2024 and last updated April 27, 2026, governing the use of Cash App, a financial platform operated by Block, Inc., and constituting a binding legal agreement between Block, Inc. and any individual or business user of the service. The agreement states that users must be at least 13 years old to use the service (with parental or guardian sponsorship required for users under 18), authorizes Block to suspend or close accounts at its sole discretion with or without notice, and reserves the right to modify terms unilaterally with notice provided through the app or email. The terms include a mandatory individual arbitration clause with a class action waiver (Sections XXIII.19 and XXIII.20), a limitation of liability capping recovery at the greater of the fees paid in the prior 12 months or $500, and a broad license grant over user-submitted content; the arbitration provision includes a 30-day opt-out window for new users, which is operationally significant for those wishing to preserve litigation rights. The document engages the Electronic Fund Transfer Act (EFTA) and Regulation E for peer-to-peer and prepaid account services, the Bank Secrecy Act and anti-money laundering requirements, the Securities Exchange Act and FINRA regulations for the Cash App Investing service, FinCEN money services business regulations for virtual currency and remittance services, and the California Consumer Privacy Act (CCPA) and state-equivalent frameworks for data rights; the Generative AI Terms of Use section additionally engages nascent AI governance considerations. Material compliance considerations include the treatment of the Cash App Balance as a prepaid account subject to Regulation E error resolution timelines, the application of FINRA oversight to the Cash App Investing brokerage service, and the jurisdictional dependency of the arbitration clause enforceability, particularly in states with consumer protection statutes that may limit or void class action waivers.

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11 important changes detected

11 versions captured · Last updated: May 2026

May 15, 2026

medium
What changed Cash App added a new section on May 15, 2026 describing USD-Funded Stablecoin Withdrawals, a service that allows users to convert USD from their Cash App Balance or linked payment instrument into stablecoins and transfer them to external blockchain addresses. The updated terms clarify that users do not own or control the stablecoins during this process, Cash App or its partners retain title until delivery, and users bear full responsibility for providing accurate withdrawal instructions and addresses, with no ability to reverse or refund transactions once initiated on the blockchain.
Why this matters The updated terms introduce a new stablecoin withdrawal feature that allows Cash App users to convert USD to stablecoins and send them to external blockchain addresses. Under the revised language, users do not acquire ownership or title to stablecoins; Cash App or its partners retain full control until delivery to the specified address. Critically, the terms state that withdrawals cannot be reversed or refunded once initiated on the blockchain, and sending assets to unsupported networks or incorrect addresses will result in permanent and irreversible loss of funds. Users are solely responsible for verifying accurate withdrawal instructions and compatible network addresses before initiating transfers.
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What changed Cash App modified its fee waiver structure on April 28, 2026. Previously, spending $500+ monthly or receiving $300+ in deposits waived the Foreign Transaction Fee entirely. The updated terms now waive this fee only for card-present (in-person) transactions. Additionally, the Foreign Transaction Fee itself increased from 3% to 3.25%, and the terms reorganized fee waiver eligibility to now include ATM Withdrawals (in-network only) and Paper Money Deposits alongside the limited Foreign Transaction Fee waiver.
Why this matters The updated terms increase the Foreign Transaction Fee from 3% to 3.25% and narrow the circumstances under which this fee is waived. Previously, users who spent $500+ monthly or received $300+ in deposits waived the entire Foreign Transaction Fee. Under the revised terms, the fee waiver now applies only to card-present (in-person) transactions, meaning online and card-not-present international purchases remain subject to the fee without a waiver path. Users making qualifying purchases or deposits still receive fee waivers, but only for in-person international card transactions through the end of the following calendar month.
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April 22, 2026 low

Cash App updated its Credit Score terms to clarify what data is used and how the score may be shared. The revised language specifies that the score is based on …

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April 19, 2026 low

Cash App reorganized its terms of service document structure on April 19, 2026, moving the "Generative AI Terms of Use" section from position XXII to position XXIII and creating a …

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April 18, 2026 low

Cash App's Terms of Service footer navigation was updated on April 18, 2026 to add a 'Your Privacy Choices' link to the existing list of legal and policy documents. Previously, …

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April 16, 2026 low

Cash App added a new section describing its Cash App Credit Score tool, effective April 16, 2026. The updated terms clarify that this score is designed for personal use only …

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April 11, 2026 low

Cash App reorganized its Terms of Service document structure on April 11, 2026, moving sections and renumbering references. The 'Generative AI Terms of Use' section moved from section XXII to …

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April 5, 2026 low

Cash App discontinued its Gift Card feature and converted existing gift card balances to cash equivalents on April 5, 2026. The updated terms remove three provisions that previously described how …

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April 2, 2026 medium

Cash App updated its Terms of Service on April 2, 2026, with three substantive changes. First, the gift card redemption threshold was modified to allow California recipients to redeem below …

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March 25, 2026 low

Cash App removed the 'Your Privacy Choices' link from its Terms of Service footer on March 25, 2026. Previously, the footer included a direct link labeled 'Your Privacy Choices' alongside …

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March 15, 2026 low

Cash App reorganized its Terms of Service by moving the 'Generative AI Terms of Use' section from section XXIII to section XXII, and renumbering the 'Other Legal Terms' section from …

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High — 3 provisions
Medium — 6 provisions
Low — 1 provision

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
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EFTA / Reg E
United States Federal
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FCRA
United States Federal
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FAA
United States Federal
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FTC Act Section 5
United States Federal
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GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 15, 2026 00:07 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000077
Version ID CA-V-002633
SHA-256 9b5c96ee5b6f7fb39a2e598911ebcb9f1070780924fd3f867c25079540d51181
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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