Kajabi Terms of Use

This document constitutes Kajabi's Terms of Service governing use of its all-in-one digital commerce platform, including tools for creating and selling courses, communities, newsletters, coaching, and related digital products, last updated May 5, 2026. The agreement states that users grant Kajabi a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute user content for the purpose of operating and improving the services; the terms authorize Kajabi to suspend or terminate accounts for policy violations, including violations of the Acceptable Use Policy incorporated by reference. A prominently disclosed arbitration clause and class action waiver in Section 15 requires that disputes be resolved through mandatory binding arbitration rather than court proceedings, and the agreement explicitly waives the right to participate in class-action lawsuits or class-wide arbitration, which is a standard but operationally significant provision that may be unenforceable or limited in certain jurisdictions. The agreement engages consumer protection frameworks administered by the FTC, California consumer protection law including CCPA given the platform's processing of customer personal data on behalf of creators, and potentially GDPR for EU-based users or users with EU customers; the document's incorporation by reference of additional policies including a Privacy Notice and Acceptable Use Policy means compliance review requires evaluation of those subsidiary documents as well. The platform's role processing end-customer personal data on behalf of creator-users introduces data processor and controller questions that may require evaluation under applicable data protection law depending on jurisdiction.