124 Total
71 High severity
45 Medium severity
8 Low severity

Key Facts

How can users opt out of arbitration?
Kajabi permits users to opt out of arbitration within 30 days of first registering their account by emailing legal@kajabi.com.
Can users opt out of arbitration by emailing legal@kajabi.com within 30 days?
Kajabi permits users to opt out of arbitration within 30 days of first registering their account by emailing legal@kajabi.com.
What license must users grant Kajabi to their Content?
Kajabi requires users to grant it a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, use, distribute, display, modify, run, and copy their Content.
Does Kajabi require a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to Content?
Kajabi requires users to grant it a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, use, distribute, display, modify, run, and copy their Content.
What does Kajabi prohibit regarding class actions?
Kajabi prohibits users from participating as a plaintiff or class member in any class, consolidated, or representative action against Kajabi.
Does Kajabi prohibit users from participating as a plaintiff or class member in any class action against Kajabi?
Kajabi prohibits users from participating as a plaintiff or class member in any class, consolidated, or representative action against Kajabi.
How must Kajabi deliver notice of fee changes to users?
Kajabi requires at least 30 days' advance notice of any fee changes, delivered by email to the user's primary email address, in the Kajabi app, or by a similar method.
What must users indemnify Kajabi for?
Kajabi requires users to indemnify and hold harmless Kajabi, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, employees, and suppliers from any claim or demand made by a third party.
What does Kajabi establish that users are?
Kajabi establishes that users are the official seller for all transactions, making users responsible for creating and running their sites, managing their Content, handling sales, charging customers, and collecting and paying taxes.
What is a user responsible for according to Kajabi?
Kajabi establishes that users are the official seller for all transactions, making users responsible for creating and running their sites, managing their Content, handling sales, charging customers, and collecting and paying taxes.
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Summary

This document sets out the rules for using Kajabi, including what rights Kajabi has over your content and what happens if there is a dispute. As a user, you are treated as the seller responsible for your own transactions, taxes, and customers. Kajabi can close your account at any time without warning, its financial liability to you is capped at a very low amount, and disputes must generally be resolved through individual arbitration rather than in court.

Analysis

Kajabi's Terms of Use establish the conditions under which users access and operate on the platform. Users are designated as the official seller for all transactions, bearing full responsibility for their sites, content, sales, customer charges, and tax obligations. Kajabi secures a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license over user Content, and reserves the right to close accounts at any time, without notice, for any reason. Liability to users is capped at the greater of the prior month's fees paid or $200 USD, with all categories of damages—including direct damages—excluded from recovery. U.S. residents are bound to final and binding individual arbitration, with class and representative actions prohibited, though a 30-day opt-out window exists upon first registration.

What this means for you

Under these terms, you are personally responsible for all transactions on your site, including collecting and paying taxes, and you grant Kajabi a worldwide license to host, use, modify, and distribute your content—including to third parties. Kajabi may close your account at any time without notice, and if you have a dispute, you are generally required to resolve it through binding individual arbitration rather than a lawsuit or class action. If you want to opt out of the arbitration requirement, you must email legal@kajabi.com within 30 days of first registering your account.

Institutional Analysis
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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

124 provisions
12 featured
25 clause types
71 high severity
AI / Automated Decision-Making 1 1 high
Data Collection 1 1 high
Data Usage 1 1 high
Export Controls & Sanctions 1 1 high
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Archival ProvenanceSource & Archival Record
Last Captured May 20, 2026 12:16 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000897
Version ID CA-V-002795
SHA-256 671d1f44fd641841550db0e01203ee8bb64d10867dcdf20f8ab8d9e806af3533
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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