This analysis describes what Stability AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who are dissatisfied with the service or who stop using it generally cannot recover payments already made, with the only exception being where applicable law mandates a refund.
The updated terms establish a lower age threshold for audio services (13+) but require parental consent and active supervision for users under 18. All other services remain restricted to users 18 and older. The company expanded its license to use and process submitted content for service provision and maintenance. The arbitration clause now applies only to US users; Canadian users are no longer subject to mandatory arbitration. Use restrictions were clarified to prohibit developing competitive AI models, selling or sublicensing the Services, and removing AI-generated content markings, with limited exceptions expressly approved in writing.
View change record →Users are required to accept that payments are non-refundable, with the only exception being circumstances where applicable law requires a refund.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
If your API access is disabled or terminated, but you or your End User has previously spent on the Site, you or your End User are not entitled to a refund of previously spent amounts.
"All payments are non-refundable, except where required by law.Excerpt from Stability AI's Terms of Service
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Users who are dissatisfied with the service or who stop using it generally cannot recover payments already made, with the only exception being where applicable law mandates a refund.
Users are required to accept that payments are non-refundable, with the only exception being circumstances where applicable law requires a refund.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Stability AI.