100 Total
57 High severity
36 Medium severity
7 Low severity

Key Facts

Can Anthropic modify, suspend, or discontinue the Services or access to the Services?
Anthropic reserves the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time without notice.
What may Anthropic use user Materials for?
Anthropic may use user Materials to provide, maintain, and improve the Services and to develop other products and services, including training its models, unless the user opts out through account settings.
When will Anthropic or the App Distributor automatically charge the user's Payment Method?
Anthropic or the App Distributor will automatically charge the user's Payment Method on each agreed-upon periodic renewal date until the user cancels.
Will the user's Payment Method be automatically charged on each agreed-upon periodic renewal date?
Anthropic or the App Distributor will automatically charge the user's Payment Method on each agreed-upon periodic renewal date until the user cancels.
Can an organization's administrator monitor and control an account linked to the organization's Anthropic enterprise account?
If a user registers with an email address owned by an employer or another organization, that account may be linked to the organization's Anthropic enterprise account, and the organization's administrator may be able to monitor and control the account.
What does Anthropic exclude liability for?
Anthropic, its providers, and their respective affiliates exclude liability for any direct, indirect, punitive, incidental, special, consequential, exemplary, or other damages.
Does Anthropic exclude liability for indirect or consequential damages?
Anthropic, its providers, and their respective affiliates exclude liability for any direct, indirect, punitive, incidental, special, consequential, exemplary, or other damages.
Where will any disputes arising out of or relating to the Terms be resolved?
Anthropic and the user agree that any disputes arising out of or relating to the Terms will be resolved exclusively in the state or federal courts located in San Francisco, California.
Are all payments refundable?
Anthropic provides that all payments are non-refundable except as expressly provided in the Terms or where required by law.
Are payments non-refundable except as expressly provided in the Terms or where required by law?
Anthropic provides that all payments are non-refundable except as expressly provided in the Terms or where required by law.
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Summary

This document sets the rules for using Claude.ai: Anthropic can change or shut down the service at any time without warning, and your content may be used to train AI models unless you opt out in your account settings—though that opt-out has exceptions. Payments are generally non-refundable and your subscription renews automatically until you cancel. If you registered with a work email address, your employer's administrator may be able to monitor and control your account.

Analysis

These Terms of Service establish the conditions under which Anthropic provides Claude.ai to users, covering service availability, data use, payment, liability, and acceptable use. Anthropic reserves the right to modify, suspend, or discontinue the Services at any time without notice and at its sole discretion. User-submitted content may be used to train Anthropic's AI models unless the user opts out through account settings, though that opt-out is overridden when the user submits Feedback or when content is flagged for safety review. Liability is disclaimed across virtually all damage categories, payments are non-refundable except as expressly stated or required by law, and users must indemnify Anthropic against liabilities arising from their breach or alleged breach of the Terms. All disputes must be resolved exclusively in courts located in San Francisco, California.

What this means for you

As a Claude.ai user, you have no contractual guarantee of continued access, and Anthropic can suspend or discontinue the service without prior notice. Your submitted content may be used to train Anthropic's AI models; you can opt out through your account settings, but that opt-out will not apply when you submit Feedback or when your content is flagged for safety review. Your subscription renews automatically with recurring charges until you actively cancel. All payments are non-refundable except where the Terms expressly provide otherwise or law requires it—users in Brazil, Mexico, South Korea, or Taiwan have a legal right to cancel within 7 days of subscribing without giving a reason. If you registered with an employer- or organization-owned email address, that organization's administrator may be able to monitor and control your account.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

100 provisions
12 featured
18 clause types
57 high severity
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Mapped Governance Frameworks

BIPA
Illinois, USA
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CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
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CAN-SPAM
United States Federal
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DMCA
United States Federal
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FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
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Indiana Consumer Data Protection Act
US-IN
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Kentucky Consumer Data Protection Act
US-KY
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
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Related Analysis

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Archival ProvenanceSource & Archival Record
Last Captured March 9, 2026 06:00 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000011
Version ID CA-V-001639
SHA-256 20552817ee3f0dd0c83a798e0bc24164298ca794b24ddfa1bdb80cd1d958904a
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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