Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on Aug 19, 2026; our capture on Oct 15, 2026 found the same text, but its identity was not checked by them.
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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“Customer will be responsible and liable for all acts and omissions of its Affiliates that access the Services in connection with this Agreement.”
“(b) owns all Output. OpenAI hereby assigns to Customer all OpenAI's right, title, and interest, if any, in and to Output.”
“Customer is solely responsible for ensuring that its use of the Services complies with applicable trade laws, including sanctions and export control laws.”
“Within five business days of receipt of this notice, Customer may choose to terminate the Agreement by providing thirty days written notice.”
“NEITHER CUSTOMER NOR OPENAI OR EITHER PARTY'S AFFILIATES OR LICENSORS WILL BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST...”
“Fees are non-refundable except as required by law or as otherwise specifically permitted in the Agreement.”
This agreement sets the rules for businesses using OpenAI's services: you own the outputs OpenAI generates for you, but you are responsible for everything your affiliates do under your account and for ensuring your use complies with trade and sanctions laws. If you have a dispute with OpenAI, it must go to binding arbitration rather than court, and the most you can recover is what you paid OpenAI in the past twelve months. Fees are non-refundable by default, and if you agreed to a minimum spending commitment, you are bound to it.
The OpenAI Business Terms establish the contractual framework governing Customer access to and use of OpenAI's Services, including reciprocal liability limitations and exclusions, a mandatory binding arbitration requirement covering all Disputes including those predating the Agreement, and a mutual exclusion of indirect, punitive, and consequential damages. OpenAI assigns to Customer all rights it holds, if any, in generated Output, while Customer bears sole responsibility for Affiliate conduct, trade-law and sanctions compliance, and the acts of any entities accessing the Services under its Agreement. Key financial terms include non-refundable fees, non-cancellable minimum commitments except as required by law, a liability cap tied to twelve months of prior spend, and an OpenAI obligation to indemnify Customer against third-party intellectual property infringement claims relating to the Services. OpenAI may limit or suspend Customer access on three independent grounds—legal requirement, Agreement or Policy violation, or necessity to prevent harm—and will delete Customer Content within thirty days of termination subject to two defined exceptions.
Business customers using OpenAI's Services under these terms are bound to resolve all disputes—including those that arose before signing—through final and binding arbitration, with maximum recoverable damages capped at twelve months of prior fees and no recovery available for lost profits or other consequential losses. Customers are fully liable for their affiliates' conduct and solely responsible for trade-law compliance. If OpenAI notifies a customer of a material service reduction, that customer may terminate the Agreement by providing thirty days' written notice, but must do so within five business days of receiving OpenAI's notice or that specific termination right lapses. After termination, OpenAI will delete all Customer Content within thirty days unless legally required to retain it or the customer has agreed otherwise in writing.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“EACH PARTY'S TOTAL LIABILITY UNDER THE AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNT CUSTOMER PAID TO OPENAI DURING THE TWELVE MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO LIABILITY.”
“Customer will be responsible and liable for all acts and omissions of its Affiliates that access the Services in connection with this Agreement.”
“(b) owns all Output. OpenAI hereby assigns to Customer all OpenAI's right, title, and interest, if any, in and to Output.”
“Customer is solely responsible for ensuring that its use of the Services complies with applicable trade laws, including sanctions and export control laws.”
“Within five business days of receipt of this notice, Customer may choose to terminate the Agreement by providing thirty days written notice.”
“NEITHER CUSTOMER NOR OPENAI OR EITHER PARTY'S AFFILIATES OR LICENSORS WILL BE LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST...”
“Fees are non-refundable except as required by law or as otherwise specifically permitted in the Agreement.”
“Customer and OpenAI agree to resolve any Disputes, regardless of when they arose, even if it was before this Agreement existed, through final and binding arbitration.”
“If Customer's Order Form includes a minimum commitment, the minimum commitment amount is non-cancellable except as required by law or as otherwise specifically permitted in the Agreement.”
“OpenAI agrees to indemnify, defend, and hold Customer harmless against any liabilities, damages and costs (including reasonable attorneys' fees) payable to a third party arising out of a Claim alleging that t...”
“OpenAI may limit or suspend Customer's access to the Services if: (a) it is required to do so by law; (b) Customer violates the Agreement or OpenAI Policies; or (c) doing so is necessary to prevent...”
“OpenAI will delete all Customer Content from its systems within thirty days, unless: (i) OpenAI is legally required to retain it; or (ii) Customer has agreed otherwise in writing.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
We have not recorded a change to this document since we began capturing it. Monitor includes alerts from a daily check, structured change summaries, and monitoring for up to 20 platforms.
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