Provision record
ClickUp · ClickUp Terms of Use · View original document ↗

All Fees Non-Refundable Except by Law

High severity High confidence Explicit document language Common · 178 of 352 platforms

Key Facts

Are ClickUp's fees refundable?
ClickUp makes all fees non-refundable except as required by law or as provided in Section 1.14.
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The default non-refundable rule means most payments cannot be recovered once made, limiting the reader's financial recourse.

Interpretive note: The content of Section 1.14 is not quoted; its scope as an exception cannot be assessed from the excerpt alone.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

Consumer impact (what this means for users)

The reader generally cannot obtain a refund of fees paid, except where law requires it or Section 1.14 applies.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

Microsoft Copilot Medium

Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.

Miro Medium

Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All fees are non-refundable except as required by law or as set forth in Section 1.14.

Excerpt from ClickUp's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-059756
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c2cf8e22a573f05e7df48e1e7ba21393d390d715bb0e1be24de502c05a9882b3
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059756
Captured: 2026-05-08 02:47:01 UTC
SHA-256: c2cf8e22a573f05e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059756/all-fees-non-refundable-except-by-law/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ClickUp's All Fees Non-Refundable Except by Law clause do?

The default non-refundable rule means most payments cannot be recovered once made, limiting the reader's financial recourse.

How does this clause affect you?

The reader generally cannot obtain a refund of fees paid, except where law requires it or Section 1.14 applies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.