An online food delivery marketplace that connects consumers with local restaurants, allowing users to browse menus, place orders, and arrange delivery or pickup through its platform and mobile app. The company processes personal information including location data, payment details, and order history while facilitating transactions between customers and restaurant partners. Platform policies govern user data handling practices, order fulfillment responsibilities, and the terms under which consumers can access delivery services.

2 Documents
16 All provisions 2 High severity 11 Medium severity 3 Low severity
0 Changes · 12 mo
Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
6 provisions · 5 med
Liability Limitation
3 provisions · 1 high · 1 med
Arbitration
3 provisions · 3 high
Account Control
2 provisions · 2 med
Data Sharing
2 provisions · 2 med
Legal Jurisdiction
2 provisions · 1 med
Platform Discretion
2 provisions · 2 med
Data Collection
2 provisions · 2 high
Data Usage
1 provision · 1 med
Intellectual Property
1 provision · 1 med
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High Class Action Waiver

Class actions are often the only practical way for consumers to hold companies accountable for small-dollar harms that would not justify individual litigation, so this waiver meaningfully limits coll…

High Mandatory Binding Arbitration

Arbitration is a private process that typically favors the stronger party and limits your ability to appeal decisions; once you are bound, you cannot take Grubhub to court over most issues.

High Limitation of Liability Cap

The cap creates a defined limit on Grubhub's financial exposure for all claims, regardless of the nature or extent of harm alleged. This establishes the maximum damages recoverable in any dispute and…

High Mandatory Arbitration Clause

This provision establishes binding arbitration as the mandatory dispute resolution mechanism for the parties, which operates as a procedural requirement that shapes how contractual disagreements and …

High Third-Party Advertising and Tracking Technologies

This provision establishes the operational framework under which Grubhub collects behavioral data through tracking technologies and shares that data with advertising partners for targeted advertising…

Document Coverage
Privacypolicy Termsofservice
Last change detected: Changes (12 months): 0 Documents monitored: 2 Provisions tracked: 16
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Documents

Grubhub Privacy Policy

Medium

This document establishes Grubhub's practices regarding the collection, use, and disclosure of personal data from users who create accounts, place orders, and browse the platform. The policy authorizes Grubhub to …

Last updated May 5, 2026 · Privacy policy
8 provisions 1 version captured Version history →

Grubhub Terms of Use

High

This document establishes the terms of use governing access to and use of Grubhub's food delivery platform, including ordering procedures, account management, intellectual property rights, and dispute resolution mechanisms. The …

Last updated May 5, 2026 · Terms of service
8 provisions 1 version captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (1)

View all high severity provisions → Compare Grubhub with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Grubhub documents does ConductAtlas track?

ConductAtlas tracks 2 Grubhub documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Grubhub made in the past year?

Grubhub has made 0 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Grubhub?

ConductAtlas has classified 16 provisions across Grubhub's tracked documents. 2 are rated high severity, 11 medium, and 3 low.

Can I get alerts when Grubhub changes their policies?

Yes. Monitor subscribers ($19/month) can add Grubhub to their watchlist and receive same-day email alerts whenever any tracked document changes.