An online food delivery marketplace that connects consumers with local restaurants, allowing users to browse menus, place orders, and arrange delivery or pickup through its platform and mobile app. The company processes personal information including location data, payment details, and order history while facilitating transactions between customers and restaurant partners. Platform policies govern user data handling practices, order fulfillment responsibilities, and the terms under which consumers can access delivery services.
Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Grubhub’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.
A wide range of ordinary user actions—including simply interacting with Grubhub—trigger the collection of personal identifiers.
The cap limits financial recovery from Grubhub to a small fixed ceiling regardless of the actual harm suffered, which could be far greater.
Users who do not provide timely notice of a claim within one year permanently lose the ability to pursue that claim against Grubhub.
Because changes are effective upon posting, users may be bound by new terms without any prior notice or delay period.
Users cannot recover from Grubhub for many categories of harm that may result from using the Services, including personal injury and emotional distress.
When you use Grubhub, the platform automatically collects your personal identifiers, browsing history, and order activity, and may share that information with advertising networks to target you with ads across …
This document sets the rules for using Grubhub's food delivery platform. Grubhub can change its fees and terms at any time simply by posting updates, can terminate your account for …
Grubhub expanded its privacy policy to disclose data collection and use practices related to rewards programs, specifically its In-Person Dining and Card-Linked Offers. The updated policy states that Grubhub may …
View change record →Grubhub introduced a new Card-Linked Offers program that allows users to earn Grubhub credits by making in-store purchases at participating merchants using a linked credit card. To participate, users must …
View change record →No provisions found.
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
ConductAtlas tracks 2 Grubhub documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Grubhub has made 2 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 2 provisions across Grubhub's tracked documents.
Yes. Monitor subscribers ($4.99/month) can add Grubhub to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.