This analysis describes what Mailchimp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The guarantee is time-bound and plan-specific: it applies only to annual Paid Marketing Plans and only if the request is made within the 60-day window, so members who miss that deadline or hold a different plan type are not covered.
Members who purchase an annual Paid Marketing Plan may obtain a full refund, but they must submit their request within 60 days of purchase to be eligible.
How other platforms handle this
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"We offer a 60 day money-back guarantee for Members who purchase an annual Paid Marketing Plan...Requests must be made within 60 days from the purchase date to be eligible for a refund.Excerpt from Mailchimp's Standard Terms of Use
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The guarantee is time-bound and plan-specific: it applies only to annual Paid Marketing Plans and only if the request is made within the 60-day window, so members who miss that deadline or hold a different plan type are not covered.
Members who purchase an annual Paid Marketing Plan may obtain a full refund, but they must submit their request within 60 days of purchase to be eligible.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mailchimp.