This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
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Summary
This is LinkedIn's Ads Agreement governing use of its self-serve advertising platform, covering fee calculation, payment, data handling, intellectual property licensing, dispute resolution, and liability for advertisers and agencies. The agreement states that all fees are determined solely by LinkedIn's tracking mechanisms and are non-refundable, that fee disputes must be submitted within 90 days or are permanently waived, and that the sole remedy for disputed charges related to invalid activity or technological issues is a non-transferable ad services credit issued at LinkedIn's sole discretion. US-based advertisers are subject to a mandatory individual arbitration clause and class action waiver that governs how disputes between advertisers and LinkedIn are resolved.
Technical / Legal Breakdown
This document governs access to and use of LinkedIn's self-serve, auction-based online advertising platform and associated Ad Services, establishing contractual obligations between LinkedIn and advertisers or agencies acting on their behalf. The agreement states that advertisers are solely responsible for all ad content, targeting decisions, destinations, and advertised goods; the terms authorize LinkedIn to reject, remove, or not deliver any ad at any time for any reason, to unilaterally modify or terminate the Ad Services, and to participate in its own ad auctions; fees are determined solely by LinkedIn's tracking mechanisms, all amounts paid are non-refundable, and the terms require fee disputes to be submitted in writing within 90 days or be waived. The 90-day dispute waiver period and the restriction of fee-dispute remedies to non-transferable ad credits issued solely at LinkedIn's discretion are operationally distinct from standard commercial billing practice; the agreement asserts these terms broadly, though applicable consumer protection and commercial law may constrain their enforcement depending on jurisdiction. The agreement engages GDPR and CCPA through explicit reference in Section 10 and incorporates a Data Processing Agreement and Standard Contractual Clauses for EU personal data transfers; US-based advertisers are subject to a binding arbitration clause and class action waiver under Section 11, which interacts with FTC consumer protection frameworks and state arbitration statutes.
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The agreement requires US-based advertisers to resolve disputes with LinkedIn through binding individual arbitration rather than court proceedings, and includes a waiver of class action participation. The full terms of the arbitration clause are contained in Section 11 of the agreement.
Added May 20, 2026StandardSeen across 197 platforms
All fees paid to LinkedIn for ad services are non-refundable, and advertisers must submit written fee disputes within 90 days of the disputed activity or permanently waive the right to dispute. If LinkedIn agrees to adjust disputed fees, the remedy is a non-transferable ad services credit at LinkedIn's sole discretion, not a monetary refund.
The agreement states that LinkedIn is not liable for fees charged as a result of bot activity, click fraud, fraudulent leads, or other invalid activity, and has no obligation to notify advertisers when such activity occurs. The sole remedy for fees affected by invalid activity or technological issues is a claim for non-transferable ad services credit submitted within 90 days.
Added May 20, 2026StandardSeen across 252 platforms
Advertisers are prohibited from targeting ads based on sensitive data and from transferring to LinkedIn any data collected from children under 16 or constituting sensitive data, including through installation of the LinkedIn Insight Tag on pages collecting medical or financial information. Re-identification of anonymized ad services data without explicit individual opt-in consent is also prohibited.
Added May 20, 2026StandardSeen across 284 platforms
Advertisers are required to indemnify LinkedIn against all third-party claims, damages, losses, and legal costs arising from their ads, landing page destinations, advertised products or services, use of the ad services, or breach of the agreement, even where LinkedIn has reviewed or approved the ad.
Advertisers grant LinkedIn a worldwide, royalty-free, sublicensable, and transferable license to use, copy, modify, distribute, and publish ad content for testing, compliance, service improvement, and LinkedIn's own marketing purposes. LinkedIn may retain and publicly display ads and associated targeting and performance data after a campaign concludes or the agreement terminates.
Added May 20, 2026StandardSeen across 242 platforms
LinkedIn retains the right to reject, remove, or not deliver any ad at any time for any reason, and may discontinue, modify, or terminate the Ad Services or an advertiser's access at its sole discretion, including for credit approval reasons. LinkedIn also reserves the right to compete in its own ad auctions.
Added May 20, 2026StandardSeen across 179 platforms
The agreement caps each party's total liability to the other at five times the total fees paid or payable in the one-month period preceding the liability-triggering event, or USD $100.00, whichever is greater. Neither party is liable for lost profits, lost business opportunities, data loss, or indirect, incidental, consequential, special, or punitive damages.
Added May 20, 2026StandardSeen across 252 platforms
The agreement incorporates LinkedIn's Data Processing Agreement and Standard Contractual Clauses for any processing of EU personal data under the agreement, and LinkedIn commits to updating the Standard Clauses as required by EU law. The incorporated DPA governs the controller and processor relationship between advertisers and LinkedIn for personal data processed through the Ad Services.
Added May 20, 2026StandardSeen across 284 platforms
For agencies approved for monthly invoicing, payment liability to LinkedIn is conditioned on the agency having received payment from the advertiser client, a structure the agreement terms Sequential Liability. If the agency cannot confirm its authorized relationship with the advertiser or if applicable law prohibits Sequential Liability, the agency becomes directly liable for all ad service orders.
Added May 20, 2026StandardSeen across 252 platforms
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