8 Total
2 High severity
5 Medium severity
1 Low severity
Summary

This is ClickUp's Terms of Service, governing how you can use its project management and AI productivity tools. The most important thing to know is that by uploading content to ClickUp, you grant the company a broad license to use, modify, and distribute that content to operate the service, and your ability to dispute problems is limited by a mandatory arbitration clause that waives your right to join a class action lawsuit. If you want to opt out of the arbitration agreement, the terms typically provide a short window after account creation to do so in writing.

Technical / Legal Breakdown

This document governs the contractual relationship between ClickUp LLC and users of its productivity platform, establishing terms under which individuals and businesses may access ClickUp's services including its AI features (ClickUp Brain). The agreement states that users grant ClickUp a broad license to use, reproduce, modify, and distribute user-submitted content, and that ClickUp may use aggregated and anonymized data for service improvement; the terms also authorize ClickUp to suspend or terminate accounts at its discretion and to modify the agreement with notice posted to the site. Notable provisions include a mandatory binding arbitration clause with class action waiver, a limitation of liability capping ClickUp's exposure at fees paid in the prior 12 months, and an intellectual property license covering all content uploaded to the platform; while these provisions are common in SaaS agreements, the breadth of the content license and the aggregated data use provisions may warrant scrutiny, and the arbitration clause's enforceability may vary by jurisdiction. The agreement engages GDPR and UK GDPR for EU and UK users, CCPA for California residents, and COPPA insofar as the service is not directed at users under 13; ClickUp's DPA and Privacy Policy are incorporated by reference and represent the primary compliance instruments for data protection obligations, meaning institutional users should review those supplemental documents alongside these terms.

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High — 2 provisions
Medium — 5 provisions
Low — 1 provision

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Mapped Governance Frameworks

CCPA/CPRA
California, USA
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMA
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
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GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 06:38 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000709
Version ID CA-V-001343
SHA-256 c2cf8e22a573f05e7df48e1e7ba21393d390d715bb0e1be24de502c05a9882b3
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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