120 Total

Key Facts · in the document’s own words

When will ClickUp issue a full refund on an initial purchase?
“If you are not satisfied with your initial purchase of ClickUp Services for any reason, simply contact us within thirty (30) days, and we will be happy to issue a full refund.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp will issue a full refund on an initial purchase of ClickUp Services if the customer contacts ClickUp within thirty days for any reason.
Are ClickUp's fees refundable?
“All fees are non-refundable except as required by law or as set forth in Section 1.14.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp makes all fees non-refundable except as required by law or as provided in Section 1.14.
What warranties does ClickUp disclaim?
“THE SERVICE...IS PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS...THE CLICKUP PARTIES HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY...”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp disclaims all warranties, express or implied, including the warranty of merchantability, providing the Service on an as-is, as-available, and with-all-faults basis.
How are customer accounts set to renew by default?
“By default, customer accounts are set to automatically renew and we may automatically charge you for such renewal on or after the renewal date associated with your account...”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp sets customer accounts to automatically renew by default and may automatically charge the customer for renewal on or after the renewal date.
How must disputes between the user and ClickUp be resolved?
“You agree that all disputes between you and us...will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you and we hereby expressly waive trial by jury.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp requires that all disputes between the user and ClickUp be resolved by binding, individual arbitration under the American Arbitration Association's rules for consumer-related disputes, with both parties waiving the right to a jury trial.
Can the user and ClickUp participate in a class action or class-wide arbitration?
“Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp prohibits both the user and ClickUp from participating in a class action or class-wide arbitration for any claims covered by the agreement.
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Summary
Generated by a model from the captured document; not read by a person

This document sets the rules for using ClickUp, including how you're billed and how disputes are handled. Your account renews automatically for a full year unless you cancel at least thirty days before the renewal date, and almost all fees are non-refundable after the initial thirty-day window. If you have a dispute with ClickUp, you must resolve it through individual arbitration — you cannot sue ClickUp in court or join a class action.

Analysis

This document establishes the terms governing ClickUp's provision of its Services, setting out billing obligations including automatic twelve-month renewal with a mandatory thirty-day cancellation notice window and a default of automatic charges on renewal. ClickUp disclaims all express and implied warranties and excludes liability across all categories of loss, including direct, indirect, consequential, and punitive damages. Dispute resolution is channeled exclusively into binding individual arbitration under AAA consumer rules, with both parties waiving jury trial and class action rights. Users retain intellectual property in content they exclusively create or submit, and enabling third-party integrations constitutes consent to Content sharing with those applications.

What this means for you

As a ClickUp user, your account will automatically renew for twelve months and you will be charged unless you notify ClickUp at least thirty days before your renewal date. Nearly all fees are non-refundable, with the sole exception being a full refund available if you contact ClickUp within thirty days of your initial purchase. Enabling any third-party application within ClickUp is treated as your consent to share your Content with that application, and ClickUp may suspend or terminate your account at any time for any reason without liability to you. All disputes must be resolved through individual arbitration, meaning you waive the right to a jury trial or participation in a class action.

Institutional Analysis
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Clauses withheld

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Featured provisions
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Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

120 provisions
12 featured
25 clause types
Targeting and Audience Restrictions 1
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
This version captured May 5, 2026 06:38 UTC
Last successful capture October 21, 2026 01:00 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000709
Version ID CA-V-001343
SHA-256 (extracted text, extractor v5) eb6ce8487149e82c695f1ff23e964dcb33fd4f55ad25c200147fcae1c3261e8f
✓ Snapshot stored Archived-bytes anchor not yet recorded

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