60 Total
22 High severity
29 Medium severity
9 Low severity

Key Facts

What must users accept responsibility for?
Amazon requires users to accept responsibility for all activities that occur under their account or password.
Do users have to accept responsibility for all activities that occur under their account or password?
Amazon requires users to accept responsibility for all activities that occur under their account or password.
What must no Agent do unless it identifies itself?
Amazon requires that no Agent access, use, or interact with Amazon Services unless it identifies itself at all times and operates in strict accordance with section 3 of the Agent Terms.
What does Amazon reserve the right to do in its sole discretion?
Amazon reserves the right to refuse service, terminate accounts, terminate rights to use Amazon Services, remove or edit content, or cancel orders in its sole discretion.
Can Amazon refuse service, terminate accounts, or remove content in its sole discretion?
Amazon reserves the right to refuse service, terminate accounts, terminate rights to use Amazon Services, remove or edit content, or cancel orders in its sole discretion.
What warranties does Amazon disclaim?
Amazon disclaims all warranties, express or implied, including implied warranties of merchantability, as to the operation of Amazon Services.
Does Amazon disclaim all warranties, express or implied, including implied warranties of merchantability?
Amazon disclaims all warranties, express or implied, including implied warranties of merchantability, as to the operation of Amazon Services.
What right must users who submit content grant Amazon?
Amazon requires users who submit content to grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display that content throughout the world in any media.
What is Amazon not liable for?
Amazon will not be liable for any damages of any kind arising from the use of any Amazon Service, including direct, indirect, incidental, punitive, and consequential damages.
Is Amazon liable for damages arising from the use of any Amazon Service?
Amazon will not be liable for any damages of any kind arising from the use of any Amazon Service, including direct, indirect, incidental, punitive, and consequential damages.
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Summary

This document sets the rules for using Amazon's services: you get a limited personal, non-commercial license to use them, and you cannot resell, commercially exploit, or use automated scraping tools on them. If you submit content, Amazon gets a permanent, irrevocable right to use it however it wishes worldwide. Amazon makes no warranties about its services, excludes itself from liability for all damages, and can close your account or cancel orders at any time at its sole discretion.

Analysis

Amazon's Conditions of Use establish the terms under which users and automated agents may access and use Amazon Services, granting a limited, non-exclusive, non-transferable, non-sublicensable license restricted to personal and non-commercial purposes. Users who submit content grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable worldwide license to use, reproduce, modify, distribute, and display that content in any media. Amazon disclaims all express and implied warranties, excludes liability for all categories of damages arising from use of its Services, and reserves the right in its sole discretion to refuse service, terminate accounts, remove content, or cancel orders. Disputes are subject to exclusive jurisdiction and venue in King County, Washington, and both parties waive any right to a jury trial. Automated agent access is permitted only where the agent identifies itself at all times and operates in strict accordance with the Agent Terms, and use of AI-generated content from Amazon Services to develop or improve AI or machine learning models is prohibited.

What this means for you

As a user, you are fully responsible for all activity on your account regardless of who performed it, and you cannot recover any damages from Amazon for losses arising from use of its services. Any content you submit is subject to a permanent, irrevocable license that cannot be revoked and may be sublicensed to third parties. If you disagree with any Amazon action, your only forum is a state or Federal court in King County, Washington, and neither you nor Amazon has a right to a jury trial. If you use AI-generated content from Amazon Services, you may not use that content — directly, indirectly, or through a third party — to train or improve AI models.

Institutional Analysis
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Institutional analysis available with Insight

Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

16 important changes detected

17 versions captured · Last updated: August 2026

What changed The provided diff content shows navigation headers and department listings from Amazon's website, but does not contain substantive policy language or detectable changes to the Conditions of Use itself. The BEFORE and AFTER sections appear nearly identical in the truncated excerpt provided. Without access to the actual modified policy language, a specific operational change cannot be identified or characterized.
Why this matters The provided diff excerpt does not contain substantive policy language sufficient to assess consumer impact. The change summary indicates that one sentence was modified in a 132-sentence document, but the actual modified language is not visible in the truncated diff content provided.
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What changed This change updates the location information displayed in Amazon's Conditions of Use page navigation. The before version showed 'Delivering to Ocala 34481', while the updated version shows 'Delivering to San Jose 95141'. Additionally, the updated version adds 'Amazon Fresh' and 'FoodMaxx' to the department navigation menu. These are formatting and navigation updates to the web interface; they do not change the substantive terms of service themselves.
Why this matters This change does not affect the substantive terms of service or consumer rights. The updates are limited to the web interface display of the Conditions of Use page, including location information and navigation menu items. No changes to policies, obligations, or user protections are involved.
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June 21, 2026 low

The detected change involves updates to the Amazon Conditions of Use page header and navigation elements, including a change to the delivery location display (from West Valley to Ocala), the …

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June 6, 2026 low

The change detected is a user interface update to the Conditions of Use landing page, not a modification to Amazon's actual legal terms. The page now reflects a different user …

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June 5, 2026 low

Amazon's Conditions of Use was updated on June 5, 2026 with three sentence-level modifications to its legal terms document. The specific substantive changes to contractual or user-facing provisions cannot be …

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May 31, 2026 low

Amazon's Conditions of Use underwent three sentence modifications on May 31, 2026. The updated document restructured navigation menu items, removed references to several subsidiary services (Amazon Renewed, Amazon Fresh, Amazon …

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May 26, 2026 low

Amazon updated the last-modified date in its Conditions of Use header from 'May 30, 2025' to 'May 30, 2025' on May 26, 2026. The diff context shows navigation and menu …

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May 24, 2026 low

Amazon updated its Conditions of Use on May 24, 2026 by modifying one sentence in the document. The specific sentence change involved adding 'Health AI' and 'Amazon Haul' to a …

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May 16, 2026 low

Amazon's Conditions of Use received a minor navigation update on May 16, 2026: the text 'Amazon Haul' was removed from the main navigation menu in the header section. This is …

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May 15, 2026 low

The detected change is a navigation and menu reorganization on the Conditions of Use page header and interface. The updated version reorders several navigation categories and menu items (e.g., 'Groceries' …

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May 11, 2026 low

Amazon updated its Conditions of Use on May 11, 2026 to modify three sentences within the footer and navigation sections of the document. The changes involved reorganizing product categories and …

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May 11, 2026 low

Amazon's Conditions of Use document was updated on May 11, 2026 with formatting and navigation restructuring. The change involved removing one sentence, modifying three sentences, and reorganizing the document's footer …

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May 4, 2026 low

Amazon's Conditions of Use was updated on May 4, 2026. The change detected involves one added sentence and one modified sentence. The specific substantive content of these changes cannot be …

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April 23, 2026 low

Amazon modified a single sentence in its Conditions of Use on April 23, 2026. The change appears to involve navigation menu text or page layout restructuring, specifically affecting how department …

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April 19, 2026 low

Amazon updated the navigation and footer sections of its Conditions of Use page on April 19, 2026, adding new department categories, service links, and organizational changes to its website interface. …

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March 6, 2026 low

Amazon updated its Conditions of Use on March 6, 2026, making operational changes to its customer service navigation and regional delivery information. The updated terms modify the delivery location from …

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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

60 provisions
12 featured
19 clause types
22 high severity
Arbitration 1 1 high
Enforcement Actions 1 1 high
Content Moderation 1
Restricted or Prohibited Content/Industries 1
Targeting and Audience Restrictions 1
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Mapped Governance Frameworks

CFAA
United States Federal
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DMCA
United States Federal
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DSA
European Union
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FAA
United States Federal
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Archival ProvenanceSource & Archival Record
Last Captured August 11, 2026 00:11 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000026
Version ID CA-V-005669
SHA-256 a302f02f15f86104a7a09c6a9fdb05c1917313b4f9ca7059801dddd2881b67ac
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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