58 Total

Key Facts · in the document’s own words

What must users accept responsibility for?
“You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon requires users to accept responsibility for all activities that occur under their account or password.
What must no Agent do unless it identifies itself?
“No Agent may access, use, or interact with Amazon Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 3 of these Agent Terms.”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon requires that no Agent access, use, or interact with Amazon Services unless it identifies itself at all times and operates in strict accordance with section 3 of the Agent Terms.
What does Amazon reserve the right to do in its sole discretion?
“Amazon reserves the right to refuse service, terminate accounts, terminate your rights to use Amazon Services, remove or edit content, or cancel orders in its sole discretion.”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon reserves the right to refuse service, terminate accounts, terminate rights to use Amazon Services, remove or edit content, or cancel orders in its sole discretion.
What warranties does Amazon disclaim?
“AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AMAZON SERVICES...AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY...”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon disclaims all warranties, express or implied, including implied warranties of merchantability, as to the operation of Amazon Services.
What right must users who submit content grant Amazon?
“you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon requires users who submit content to grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display that content throughout the world in any media.
What is Amazon not liable for?
“AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE...INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES...”
Version CA-V-006934, captured Sept. 14, 2026 · live source ↗
Our reading, not the document’s words
Amazon will not be liable for any damages of any kind arising from the use of any Amazon Service, including direct, indirect, incidental, punitive, and consequential damages.
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Summary
Generated by a model from the captured document; not read by a person

This document sets the rules for using Amazon's services: you get a limited, personal-use-only license, and you are responsible for everything that happens under your account. Amazon can refuse service, close your account, or remove your content at any time at its sole discretion, and it takes no legal responsibility for any damages you suffer from using its services. If you submit content, Amazon has a permanent, irrevocable right to use it however it chooses, and any dispute must be resolved in courts in King County, Washington, with no jury trial.

Analysis

Amazon's Conditions of Use establish the terms governing user access to and interaction with Amazon Services, including a limited, non-exclusive, non-transferable, non-sublicensable license restricted to personal and non-commercial use. The document requires users to accept full responsibility for all account activity, prohibits data mining, automated extraction, resale, and commercial use, and imposes strict identification and compliance requirements on any Agent interacting with Amazon Services. Amazon disclaims all warranties and excludes liability for all categories of damages arising from use of Amazon Services, while reserving sole discretion to refuse service, terminate accounts, remove content, or cancel orders. Users are required to grant Amazon a perpetual, irrevocable, royalty-free, fully sublicensable worldwide license over submitted content, consent to exclusive jurisdiction in King County, Washington, and waive all jury trial rights.

What this means for you

As a user, you bear full responsibility for all activity on your account regardless of who performed it, and you cannot recover any damages from Amazon in connection with your use of its services. Any content you submit becomes subject to a permanent, irrevocable license that Amazon can sublicense to third parties and that you cannot withdraw. You may not use AI-generated content from Amazon Services to train or improve AI or machine learning models, directly, indirectly, or through a third party. If a dispute arises, you must bring it exclusively in state or Federal courts in King County, Washington, and you have no right to a jury trial.

Institutional Analysis
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1 important change detected

19 versions captured · Latest change detected by ConductAtlas: September 2026

What changed Amazon replaced its court-based dispute resolution system with mandatory binding arbitration for all disputes related to Amazon Services and products sold through Amazon.com. Previously, disputes were adjudicated in King County, Washington courts with a jury trial waiver. The updated terms now require individual arbitration administered by JAMS, eliminate class action rights, impose a 60-day pre-arbitration negotiation requirement, and establish mass arbitration procedures for coordinated claims. This fundamentally changes how consumer disputes are resolved, removing access to courts and class litigation while establishing a private arbitration process.
Why this matters The updated terms establish mandatory binding arbitration for all disputes arising from use of Amazon Services or products sold through Amazon.com, replacing the previous court-based system in King County, Washington. Under the revised agreement, consumers waive the right to sue in court, have a jury trial, or participate in class actions; disputes must be resolved individually through JAMS arbitration. Exceptions exist for small claims court (if available in your jurisdiction), intellectual property injunctions, and disputes about compliance with the pre-arbitration procedure itself. Before initiating arbitration, you must contact Amazon customer service and complete a 60-day good-faith negotiation period using a formal Claim Form.
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Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured provisions
Generated by a model from the captured document; not read by a person

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

58 provisions
10 featured
18 clause types
Restricted or Prohibited Content/Industries 1
Targeting and Audience Restrictions 1
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Archival ProvenanceSource & Archival Record
This version captured September 14, 2026 00:08 UTC
Last successful capture October 14, 2026 00:10 UTC · 1 failed attempt since
Date stated by the document August 14, 2026 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000026
Version ID CA-V-006934
SHA-256 (extracted text, extractor v5) e41f9bdf60aae4000002aaa49b30da6b910fc9c812b63dc0bb54f54fe84bfa17
Archived bytes SHA-256 (anchor) 404aa13b94d57ac8eb95cb19accd3afb06ecf97b33e276ef719818c325474397
✓ Snapshot stored ✓ Archived bytes anchored (verified Sept. 14, 2026)

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