This analysis describes what OpenRouter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 24-hour window is narrow and strictly enforced; missing it extinguishes any refund right for unused Credits.
The updated terms establish that users are responsible for all account activity and charges occurring under their API credentials, with the exception of activity directly caused by OpenRouter's breach of the terms. Users are required to promptly notify OpenRouter of any actual or suspected compromise or unauthorized use of API credentials. OpenRouter reserves the right to suspend, revoke, or limit API credentials or account access if OpenRouter reasonably believes doing so is necessary to protect the service, the user, OpenRouter, or any third party. Additionally, promotional credits provided by OpenRouter have no cash value, cannot be refunded or exchanged except under specific conditions, are non-transferable between accounts, and expire on dates specified at issuance or in accordance with the terms. You can manage your API credentials through your account settings and should promptly contact OpenRouter if you suspect unauthorized access.
View change record →The updated terms clarify that enabling prompt logging automatically activates chat logging as well, and grant OpenRouter a perpetual, worldwide license to use your content for service provision and commercial purposes. This includes the explicit right to license or sell your user content in anonymized form. Users accessing Stealth Program models must now also agree to a separate End User License Agreement. You can disable prompt logging in your account settings if you do not wish to grant these permissions.
View change record →Readers must request refunds for unused Credits within 24 hours of purchase or lose the right to any refund.
How other platforms handle this
For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.
"refunds for unused Credits may be requested within twenty-four (24) hours from the time the transaction was processed. If no refund request is received within twenty-four (24) hours following the purchase, any unused Credits become non-refundable.Excerpt from OpenRouter's Terms of Service
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The 24-hour window is narrow and strictly enforced; missing it extinguishes any refund right for unused Credits.
Readers must request refunds for unused Credits within 24 hours of purchase or lose the right to any refund.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenRouter.