PlayStation Terms of Service

This document is the PlayStation Terms of Service (US) governing the contractual relationship between users and Sony Interactive Entertainment LLC ('SIE') for access to PlayStation Services including PlayStation Store, PlayStation Plus, PlayStation Video, and related websites, products, and services. The agreement states that acceptance occurs through account creation, purchase on the PlayStation Store, or continued use of Services after notification of changes; the terms authorize SIE to suspend or permanently terminate accounts and consoles, restrict access to purchased content, and modify or discontinue Services with or without notice. Section 14 contains a mandatory binding individual arbitration clause with a class action waiver, requiring disputes to proceed through individual arbitration administered by the American Arbitration Association (AAA) or National Arbitration and Mediation (NAM), with a 30-day opt-out window from first acceptance; the terms also assert that digital content licenses may be revoked upon account suspension, which creates operationally distinct exposure relative to commonly observed consumer software licensing practices, and applicable law may constrain how certain asserted rights apply in practice. The agreement engages the FTC Act (unfair or deceptive practices), COPPA (child account provisions and parental consent requirements for users under 13), CCPA/CPRA (California resident privacy rights), and state consumer protection statutes; the arbitration provision and content license revocation provisions may require evaluation under applicable state consumer protection law, particularly in California and other jurisdictions with statutory protections for consumers who have made digital purchases.