PlayStation Terms of Service

This document sets the rules for using PlayStation Services: you must accept the terms to use the platform, and all purchases from the PlayStation Store are generally non-refundable. If you have a dispute with Sony PlayStation, you must resolve it through individual arbitration rather than in court, and you cannot join a class action — though an opt-out right is described. Sony PlayStation also makes no guarantees that its services will work as expected, and its financial liability to you is capped at whatever unused funds are in your Wallet.

The PlayStation Terms of Service establishes the conditions under which Sony PlayStation grants access to PlayStation Services, requiring express acceptance as a prerequisite to use. The document conveys only a personal, non-commercial license for PlayStation Store purchases, makes those purchases final and non-refundable subject to a separately maintained Cancellation Policy, and disclaims all warranties as to quality, functionality, availability, and performance on an 'AS IS' and 'AS AVAILABLE' basis. Sony PlayStation caps its maximum liability to a user's direct damages not exceeding unused Wallet funds at termination, mandates individual-only binding arbitration with a class action waiver while providing an opt-out mechanism, and reserves the right to restrict, suspend, or terminate accounts with or without notice based on a reasonable belief of a violation. The document additionally requires users to agree that any third party may record, use, and distribute user information for any reason without restriction or compensation.

As an individual user, you give up the right to sue Sony PlayStation in court or participate in a class action, with any dispute handled through individual arbitration only — the document describes an opt-out right for this arbitration clause that you can exercise. All PlayStation Store purchases are final by default, and Sony PlayStation provides no warranty that services or content will function, be available, or meet any standard. If you are a parent or guardian who accepts the terms on behalf of a child, you personally accept all liability for that child's conduct on the platform. You also agree that any third party may record, use, and distribute your information for any reason without restriction or payment to you, and Sony PlayStation's total financial liability to you is limited to the unused funds in your Wallet at the time of termination.