125 Total
45 High severity
62 Medium severity
18 Low severity

Key Facts

How may users opt out of the binding individual arbitration requirement?
Epic Games permits users to opt out of the binding individual arbitration requirement by sending written notice to Epic Games within thirty days of first signing up for the Licensed Products.
May users opt out by sending written notice to Epic Games within thirty days of first signing up?
Epic Games permits users to opt out of the binding individual arbitration requirement by sending written notice to Epic Games within thirty days of first signing up for the Licensed Products.
Does Epic Games consent to arbitration using class arbitration procedures?
Epic Games does not consent to arbitration of any disputes using class arbitration procedures, requiring that all arbitration proceedings be conducted on an individual basis only.
Are all arbitration proceedings required to be conducted on an individual basis only?
Epic Games does not consent to arbitration of any disputes using class arbitration procedures, requiring that all arbitration proceedings be conducted on an individual basis only.
In what capacity does Epic Games require users to bring disputes?
Epic Games requires that users bring disputes against Epic Games only in an individual capacity and prohibits users from seeking to bring, joining, or participating in any class or representative action or collective or class-wide arbitration.
Does Epic Games prohibit users from seeking to bring, joining, or participating in any class or representative action or collective or class-wide arbitration?
Epic Games requires that users bring disputes against Epic Games only in an individual capacity and prohibits users from seeking to bring, joining, or participating in any class or representative action or collective or class-wide arbitration.
What cannot credits be exchanged for?
Epic Games establishes that credits cannot be exchanged for real currency or other items outside the Epic ecosystem.
Can credits be exchanged for real currency or other items outside the Epic ecosystem?
Epic Games establishes that credits cannot be exchanged for real currency or other items outside the Epic ecosystem.
What is the total liability of the Epic Parties limited to?
Epic Games limits the total liability of the Epic Parties arising out of or related to the Terms or the Licensed Products to the amount the user has paid Epic under the Terms in the twelve months prior to when the user suffered damages.
Is Epic Games' total liability limited to the amount the user has paid Epic in the twelve months prior to when the user suffered damages?
Epic Games limits the total liability of the Epic Parties arising out of or related to the Terms or the Licensed Products to the amount the user has paid Epic under the Terms in the twelve months prior to when the user suffered damages.
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Summary

This document governs your use of Epic Games' products and services. Epic Games gives you a limited, revocable license that you cannot transfer, provides no warranties on its products, and caps what it owes you financially. If you want to opt out of mandatory individual arbitration — which prevents you from joining class actions — you must send Epic Games written notice within thirty days of first signing up.

Analysis

Epic Games Terms of Service establishes the terms under which Epic Games grants users a limited, personal, non-transferable, revocable, non-exclusive, and non-sublicensable license to its Licensed Products. The document sets out binding individual arbitration as the exclusive dispute resolution mechanism, with a class arbitration waiver and a thirty-day opt-out window from first sign-up. Epic Games disclaims all warranties on its Licensed Products and in-game content, caps its total liability to amounts paid by the user in the twelve months preceding damages, and requires users to indemnify the Epic Parties against a broad range of claims and costs. Additional provisions prohibit cheat use and AI training use of extracted content, restrict credits to the Epic ecosystem, and establish Epic Games' authority to suspend or terminate accounts without prior notice upon finding evidence of fraud or cheats.

What this means for you

As a user, your ability to pursue legal claims against Epic Games is significantly constrained: you must arbitrate disputes individually, cannot participate in class or representative actions, and Epic Games' financial liability to you is capped at what you paid in the twelve months before your damages. Your Epic Games Account can be suspended or terminated without prior notice if Epic Games finds evidence of fraud or cheats, and voice and text chat data stored on your device may be transmitted to Epic Games if a violation is reported. Credits you earn or hold cannot be converted to real currency or used outside the Epic ecosystem. If you wish to opt out of binding individual arbitration, you must send Epic Games written notice within thirty days of first signing up for the Licensed Products.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

4 important changes detected

5 versions captured · Last updated: June 2026

What changed Epic Games updated its Terms of Service on June 4, 2026 with two minor changes. The document title formatting was adjusted, and the contact email address for the National Arbitration and Mediation (NAM) was changed from a generic email format to commercial@namadr.com. This change affects how users file arbitration demands, as they now have an updated contact address for the NAM dispute resolution process.
Why this matters The updated Terms of Service provides a corrected contact email address for filing arbitration demands with NAM. The new email is commercial@namadr.com. This is a procedural update that ensures users seeking to initiate dispute resolution through arbitration have the accurate contact information for the mediator. No change to arbitration rights, procedures, or obligations has been made; this is a contact information correction.
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What changed Epic Games updated the contact email address for filing arbitration demands with NAM (National Arbitration and Mediation) from commercial@namadr.com to a different email address. This is a procedural correction to the arbitration filing instructions in the Terms of Service. The change affects how users would contact NAM if they need to initiate an arbitration claim.
Why this matters The updated terms provide a corrected email address for users who need to file a Demand for Arbitration with NAM. This is a procedural update to contact information rather than a substantive change to arbitration rights or obligations. No material change in how disputes are resolved.
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May 28, 2026 low

Epic Games updated the Epic Games Terms of Service on May 28, 2026, making five minor textual revisions. Changes include updating the document's last-modified date from February 27, 2026 to …

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April 19, 2026 low

Epic Games updated the email address for filing arbitration demands with NAM (the National Arbitration and Mediation organization). The old email address was replaced with a new one: commercial@namadr.com. This …

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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

125 provisions
12 featured
20 clause types
45 high severity
Disclosure and Transparency Requirements 1
Restricted or Prohibited Content/Industries 1
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Mapped Governance Frameworks

CCPA/CPRA
California, USA
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COPPA
United States Federal
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DMCA
United States Federal
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FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Archival ProvenanceSource & Archival Record
Last Captured June 4, 2026 00:13 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000087
Version ID CA-V-003385
SHA-256 15003dfdf0ed458817d10880cd8b524686a5ba6c6cc78a3ba2e4211ec6c46fb8
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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