This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
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Summary
This document establishes Epic Games' terms of service governing user accounts and access to Fortnite, Fall Guys, Rocket League, and related in-game content and purchases. The agreement classifies all in-game purchases, including cosmetics and virtual currency, as revocable licenses rather than permanent ownership. The document requires disputes to be resolved through individual binding arbitration rather than court proceedings, and includes a waiver of class action rights, with an opt-out mechanism available within 30 days of acceptance.
Technical / Legal Breakdown
The Epic Games Terms of Service is a comprehensive legal agreement governing use of Epic's games (Fortnite, Fall Guys, Rocket League), Unreal Editor for Fortnite, PostParty, In-Game Content, and associated services including Epic Games Accounts, social features, and payment systems, operating under a license-not-sale model with North Carolina law as governing law for U.S. users. The agreement states that licensed products and In-Game Content are never owned by users but are revocable, non-transferable licenses, and the terms authorize Epic to terminate accounts, modify or remove content at any time, and bind users to mandatory arbitration with a class action waiver for disputes. Notable provisions include an explicit prohibition on using extracted game code or content as training input for Generative AI Programs, a 30-day opt-out window for mandatory arbitration, a limitation of liability capped at amounts paid in the prior six months, and a broad parental liability clause making guardians financially responsible for minor account activity to the extent permitted by law. The agreement engages COPPA (for users under 13 in the U.S.), GDPR and UK GDPR (for EU and UK users respectively), CCPA (for California residents), and consumer protection frameworks in multiple jurisdictions; the terms themselves acknowledge that certain provisions including arbitration and class action waivers may not be enforceable outside the United States due to local law, creating material jurisdictional variance that compliance teams should evaluate by region.
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What changed
Epic Games updated the email address for filing arbitration demands with NAM (the National Arbitration and Mediation organization). The old email address was replaced with a new one: commercial@namadr.com. This is a technical administrative update that affects how consumers contact NAM if they need to pursue arbitration rather than court litigation under Epic's dispute resolution terms.
Why this matters
Epic Games changed the email address consumers should use if they want to file an arbitration demand with NAM instead of pursuing litigation in court. The new email is commercial@namadr.com. This is a procedural clarification that may make the arbitration process slightly more efficient by routing requests to the correct department, but does not change consumers' rights or obligations under the arbitration clause itself.
If you have a dispute with Epic, you generally must resolve it through private arbitration rather than in court, and you cannot join a class action lawsuit with other users who have similar complaints.
Added May 10, 2026StandardSeen across 189 platforms
When you pay for skins, emotes, V-Bucks, or other in-game items in Fortnite or other Epic games, you are buying a revocable license to use them, not permanent ownership, so Epic can remove your access to those items.
If you accept these Terms for a child's account, you as a parent or guardian are personally responsible for all purchases and activities that happen on that account, including any purchases the child makes themselves.
Added May 10, 2026StandardSeen across 262 platforms
Epic can suspend or permanently close your account and cut off access to all your games and purchased content for a range of reasons, including inactivity for a long time or because Epic decides to stop offering a product.
Added May 10, 2026StandardSeen across 210 platforms
If something goes wrong and Epic is at fault, the most you can typically recover from them is either what you paid in the last six months or $100, whichever is higher, and you cannot claim for wider financial losses.
Added April 3, 2026StandardSeen across 228 platforms
You are not allowed to use any code or content taken from Epic's games to train AI tools or use it as input for AI systems that learn from what you give them, though some narrow uses like image upscaling or content tagging are permitted.
Added May 10, 2026StandardSeen across 179 platforms
When you create and share content in Epic's games (such as Fortnite islands built in UEFN), you give Epic a permanent, worldwide, royalty-free right to use, modify, and distribute that content in any media for any purpose, including using your name or likeness if they appear in the content.
Added May 10, 2026StandardSeen across 178 platforms
Epic can change these Terms at any time, and if you keep using Epic's games after the new Terms take effect, you are treated as having agreed to the new Terms even if you did not read them.
Added May 10, 2026StandardSeen across 178 platforms
You agree not to cheat, use cheat software or hardware, or interfere with Epic's anti-cheat systems, and even having cheat tools on your device while playing can be a violation of these Terms.