Generated by a model from the captured document; not read by a person

An American multinational technology company that operates e-commerce marketplaces, cloud computing services (Amazon Web Services), digital streaming platforms, and artificial intelligence services, serving hundreds of millions of consumers and businesses globally. The company's policies significantly impact user privacy, data handling, and acceptable use across its vast ecosystem of services, making it a critical platform for policy monitoring due to its extensive reach in digital commerce, cloud infrastructure, and consumer technology services.

2 Documents
39 All provisions
1 Changes · 12 mo 1 high
Sep 2, 2026 Last change
Objective measurements
Counted directly from the archive for Amazon — documents, captured versions, and detected changes.
2
Documents tracked
21
Versions captured
1
Changes · 12 mo
1
Changes · all-time
52
Days since change
ConductAtlas User-Protection Index
Insufficient coverage
Insufficient coverage to score
Only 2 of 6 governance dimensions are confidently known for Amazon — too few for a headline score. What we do have is shown below.
How is this scored? →

Higher = more protective of you, the user/customer — a deliberately user-protective lens, not a universal “good vs bad” score. Computed algorithmically from Amazon’s cited governance stances; no dimension we haven’t confidently read is ever counted against the score. Free, reproducible, and never purchasable.

Consumer tier · insufficient coverage (scored on 2 of 6)
Arbitration & class action weight 22% not stated
Data sharing & sale weight 20% not stated
AI training on your data weight 18% not stated
Data retention & deletion weight 15% not stated
Content ownership & licence weight 15% 0.0
Governance Coverage
Acceptable Use
15 provisions
Contract Terms
11 provisions
Liability Limitation
7 provisions
Intellectual Property
6 provisions
Platform Discretion
6 provisions
Ai Automated
5 provisions
Disclosure Requirements
3 provisions
Restricted Content
3 provisions
Payment Fees
2 provisions
Legal Jurisdiction
2 provisions
Key Governance Provisions
Agent Must Identify Itself in All Requests

Access by any Agent that fails to identify itself or deviates from section 3 requirements is prohibited, creating a hard compliance condition on all automated interactions with Amazon Services.

Exclusion of All Damages from Amazon Service Use

Users are barred from recovering any category of damages from Amazon in connection with use of Amazon Services, including damages that would ordinarily be recoverable at law.

As-Is Disclaimer of All Amazon Service Warranties

Users cannot rely on any warranty protection regarding Amazon Services; all implied and express warranties are disclaimed, eliminating standard consumer warranty remedies.

Broad License Grant Over User-Submitted Content

The license is perpetual and irrevocable, meaning users cannot withdraw Amazon's rights to submitted content, and fully sublicensable, meaning Amazon may extend those rights to third parties.

Amazon Right to Refuse Service or Terminate Accounts

Users have no guaranteed continuity of access to Amazon Services; Amazon may terminate or restrict access without limitation on its discretion.

Document Coverage
Acceptableusepolicy Termsofservice
Last change detected: Sep 2, 2026 Changes (12 months): 1 (1 high) Documents monitored: 2 Provisions tracked: 39
Compare With Similar Platforms
Amazon Associates Apple AT&T Comcast Google Google Ads Google Maps Microsoft

Documents

AWS Acceptable Use Policy

Medium

This policy sets out the rules for using AWS services and the AWS website. You are bound by the current version of the rules whenever you use AWS, and Amazon …

Dated July 1, 2021 · Acceptable use policy
5 provisions 2 versions captured Version history →

Amazon Conditions of Use

High

This document sets the rules for using Amazon's services: you get a limited, personal-use-only license, and you are responsible for everything that happens under your account. Amazon can refuse service, …

Dated August 14, 2026 · Terms of service
5 provisions 19 versions captured 1 significant change Version history →

Recent Changes

September 2, 2026 · Amazon Conditions of Use High

Amazon replaced its court-based dispute resolution system with mandatory binding arbitration for all disputes related to Amazon Services and products sold through Amazon.com. Previously, disputes were adjudicated in King County, …

View change record →
📈 Policy Drift Analysis View all changes →

Selected provisions (1 of 39)

Compare Amazon with other platforms →

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Compare with Similar Platforms

Amazon Associates
gatekeeper
Apple
gatekeeper
AT&T
gatekeeper
Comcast
gatekeeper
Google
gatekeeper
Google Ads
gatekeeper
Google Maps
gatekeeper
Microsoft
gatekeeper

Frequently Asked Questions

What Amazon documents does ConductAtlas track?

ConductAtlas tracks 2 Amazon documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Amazon made in the past year?

Amazon has made 1 policy changes in the past 12 months across the documents ConductAtlas tracks, including 1 classified as high severity.

How many provisions has ConductAtlas classified for Amazon?

ConductAtlas has classified 39 provisions across Amazon's tracked documents.

Can I get alerts when Amazon changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Amazon to their watchlist and receive an email alert after the daily check that finds a change to a tracked document. We check daily where we can, and show you where we can't.