Provision record
Bumble · Bumble Terms and Conditions · View original document ↗

No Refund Upon Account Termination or Suspension

High severity High confidence Explicit document language Common · 178 of 352 platforms

Key Facts

Do users whose accounts are terminated or suspended receive a refund for any paid service or features they have already been charged for?
Bumble requires users whose accounts are terminated or suspended to agree that they will not receive a refund for any paid service or features they have already been charged for.
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This analysis describes what Bumble's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users lose any pre-paid value remaining on their account upon termination or suspension, with no right of recovery for amounts already charged.

Recent Activity

This document changed recently

Medium Jun 18, 2026

The updated terms reframe BeePitched from a collaborative pitch-sharing feature to a standalone content generation and distribution tool under user control. Users are now solely responsible for obtaining permissions, ensuring content legality, and distributing completed pitches themselves. Bumble clarifies it does not host or distribute pitches after generation and retains content only briefly (24 hours post-download, 7 days if not completed) for moderation purposes. Bumble reserves the right to review, refuse to generate, remove, or restrict access to any content that violates the terms or community guidelines, and may suspend access to the feature if misuse is identified.

View change record →
Medium May 19, 2026

The updated terms state that Bumble's license to use your uploaded content is now limited to distribution to other app users when they are using the app, rather than the previously stated right to make content available to the general public. This represents a narrowing of the company's stated rights over user content. Additionally, the terms now explicitly disclose five scenarios in which Bumble may request account verification: to prevent fake accounts and fraud, to confirm age compliance in certain jurisdictions, to detect unusual account access, to prevent payment fraud, and to enforce community guidelines. The terms also clarify that uninstalling the app does not delete your account, and you must manually follow account deletion steps to permanently remove it.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

Consumer impact (what this means for users)

If your account is terminated or suspended, you will not receive a refund for any paid services or features for which you have already been charged, regardless of whether you have used them.

How other platforms handle this

Miro Medium

Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).

Tinder Medium

In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death.

Synthesia Medium

In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for.

Excerpt from Bumble's Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Bumble Terms and Conditions
Entity
Bumble
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-034030
Document ID
CA-D-00225
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
91287864c14cf62c71789d3f950c3bb97af29965f09b4f159c9005d072aff3ec
Analysis generated
May 21, 2026 03:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Bumble
Document: Bumble Terms and Conditions
Record ID: CA-P-034030
Captured: 2026-05-21 03:22:18 UTC
SHA-256: 91287864c14cf62c…
URL: https://conductatlas.com/platform/bumble/bumble-terms-and-conditions/provision/CA-P-034030/no-refund-upon-account-termination-or-suspension/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Bumble's No Refund Upon Account Termination or Suspension clause do?

Users lose any pre-paid value remaining on their account upon termination or suspension, with no right of recovery for amounts already charged.

How does this clause affect you?

If your account is terminated or suspended, you will not receive a refund for any paid services or features for which you have already been charged, regardless of whether you have used them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Bumble?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Bumble.