Lyft Terms of Service

This document governs the terms of service for Lyft's rideshare, bikeshare, scooter, and related transportation platform services, establishing a binding legal agreement between Lyft, Inc. and users who access or use Lyft's platform. The agreement states that users must be at least 18 years old, grants Lyft a broad license to use user-submitted content, requires users to indemnify Lyft against third-party claims arising from their use of the platform, and mandates binding individual arbitration with a class action waiver for dispute resolution. The arbitration clause includes a 30-day opt-out window for new users, a shortened informal dispute resolution period before arbitration may be initiated, and a class action waiver that, while standard in the gig economy sector, limits users' ability to pursue collective legal remedies; the agreement asserts these terms are broadly applicable, though applicable law in certain jurisdictions may limit enforceability of class action waivers or arbitration provisions. The document engages the Federal Arbitration Act, FTC consumer protection frameworks, CCPA for California residents, and general state consumer protection statutes; users in the EU or UK are not clearly addressed with jurisdiction-specific carve-outs in the publicly accessible portion of the document, creating potential gaps relative to GDPR obligations. Compliance teams should note that the indemnification scope, intellectual property license breadth, and arbitration mechanics each warrant independent review, particularly for enterprise, fleet, or business account users operating under separate contractual arrangements.