eBay User Agreement

This document is eBay's User Agreement, effective February 20, 2026 for existing users and upon acceptance for new users, governing access to and use of eBay's marketplace platforms and services under a contract formation model requiring affirmative acceptance or continued use as assent. The agreement states that users grant eBay a broad, royalty-free license to use content they post, authorizes eBay to act as a limited payment agent for sellers, permits eBay to remove listings or suspend accounts at its discretion, and establishes that sellers are solely responsible for the accuracy and legality of their listings. The agreement includes a mandatory arbitration clause with class action waiver applicable to US users, a shortened informal dispute resolution requirement before arbitration, and broad indemnification obligations on users that extend to eBay affiliates, officers, and agents — provisions that are common in large platform agreements but collectively limit users' practical access to collective legal relief. The agreement engages frameworks including the FTC Act regarding unfair or deceptive practices, CCPA and state consumer protection statutes for California and other US residents, GDPR and UK data protection law for EU and UK users (addressed primarily through eBay's Privacy Notice by reference), and potentially FinCEN and payment-related regulations given eBay's limited payment agent role. Compliance teams should note that the arbitration and class action waiver provisions may be subject to enforceability challenges in certain jurisdictions, and that the broad content license and indemnification clauses warrant review under applicable consumer contract regulations in the EU and UK.