eBay User Agreement

This document is eBay's User Agreement, effective February 20, 2026 for existing users and upon acceptance for new users, governing access to and use of eBay's marketplace services across buying, selling, listing, payment, and content activities. The agreement states that it incorporates all eBay policies and additional terms by reference, authorizes eBay to collect fees including insertion fees, final value fees, and dispute fees, permits holds and restrictions on seller funds under specified conditions, and grants eBay a broad license to use content submitted by users across its services. The agreement asserts a mandatory arbitration clause with class action waiver applicable to US users, a 30-day opt-out window from arbitration, a shortened two-year statute of limitations on claims, and broad indemnification obligations requiring users to hold eBay harmless from third-party claims arising from their platform activity. The agreement engages the FTC Act regarding unfair or deceptive practices, GDPR and UK GDPR for EU and UK residents respectively, CCPA for California residents, COPPA regarding minors under 18, and interacts with state consumer protection statutes particularly regarding arbitration enforceability and fee dispute resolution. Material compliance considerations include the arbitration opt-out deadline, the scope of the content license granted to eBay, fund hold authority over seller proceeds, and cross-border contracting structures that assign different eBay legal entities as counterparties depending on user jurisdiction.