Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“The Airbnb Platform and all Content are provided "as is" without warranty of any kind and Airbnb (or its affiliates) disclaim all warranties, whether express or implied.”
“Neither Airbnb (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Airbnb Platform or any Content will be liable for any incidental, special, exemplary or consequential damages...”
“Airbnb (or its affiliates) may, with or without prior notice: suspend or limit your access to or use of the Airbnb Platform and/or your account; suspend, remove, disable access to, or restrict visibility of Listings, Reviews, or other Content; cancel pending or confirmed bookings...”
“Airbnb may also terminate this agreement immediately and without notice and stop providing access to the Airbnb Platform if you breach these Terms, you violate our Additional Legal Terms, or Policies, you violate applicable laws...”
“You and Airbnb mutually agree that any dispute, claim or controversy arising out of or relating to these Terms...will be settled by binding arbitration on an individual basis.”
“we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding.”
This document sets the rules for using Airbnb as either a guest or a host. As a guest, you take on the full risk of your stay, agree to pay all charges listed at checkout, and can only sue Airbnb for up to what you paid in the past year—and only through individual arbitration, not a class action. As a host, once a booking is confirmed you have a direct contract with the guest to deliver the service at your listed price, and any cancellation can reduce your payout by refund amounts and other costs Airbnb incurs.
Airbnb's Terms of Service establish the contractual framework governing use of the Airbnb platform by both Guests and Hosts. Airbnb disclaims all express and implied warranties and excludes liability for incidental, special, exemplary, and consequential damages, with aggregate liability to Guests capped at amounts paid in the prior 12 months. Guests assume the entire risk of platform use—including stays and Experiences—and bear responsibility for the acts and omissions of anyone they invite to an Accommodation. Hosts enter into direct contracts with Guests upon booking confirmation and are financially responsible for cancellation-related refunds and reasonable costs Airbnb incurs. All disputes must be resolved through binding individual arbitration, with a full waiver of class action and representative proceedings.
For an individual user, this document means Airbnb provides no warranties about the platform or any content on it, will not compensate for consequential or indirect harms, and can suspend or terminate your account immediately and without notice for a breach of these Terms, its policies, or applicable law. Your financial recovery from Airbnb is capped at what you personally paid in the 12 months before the incident. If you have a dispute, you must bring it as an individual claim in binding arbitration—not in court and not as part of a class action. If you invite anyone to an Accommodation, you are contractually responsible for their conduct.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
5 important changes detected
8 versions captured · Latest change detected by ConductAtlas: June 2026
Airbnb's updated Terms of Service removed language stating that users must be at least 18 years old to book a reservation or host a place on the platform. Simultaneously, the …
View change record →On May 27, 2026, Airbnb updated its Terms of Service footer to display currency and language options as Vietnamese Dong (₫ VND) instead of US Dollar ($ USD). This change …
View change record →The detected change involves a currency display update in the footer of Airbnb's website. The previous version displayed USD ($) as the default currency option, while the updated version displays …
View change record →“The Airbnb Platform and all Content are provided "as is" without warranty of any kind and Airbnb (or its affiliates) disclaim all warranties, whether express or implied.”
“Neither Airbnb (including its affiliates and personnel) nor any other party involved in creating, producing, or delivering the Airbnb Platform or any Content will be liable for any incidental, special, exemplary or consequential damages...”
“Airbnb (or its affiliates) may, with or without prior notice: suspend or limit your access to or use of the Airbnb Platform and/or your account; suspend, remove, disable access to, or restrict visibility of Listings, Reviews, or other Content; cancel …”
“Airbnb may also terminate this agreement immediately and without notice and stop providing access to the Airbnb Platform if you breach these Terms, you violate our Additional Legal Terms, or Policies, you violate applicable laws...”
“You and Airbnb mutually agree that any dispute, claim or controversy arising out of or relating to these Terms...will be settled by binding arbitration on an individual basis.”
“we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding.”
“Airbnb's aggregate liability...exceed: (A) to Guests, the amount you paid as a Guest during the 12-month period prior to the event giving rise to the liability, (B) to Hosts, the amount paid to you as a Host in the 12-month …”
“When you book a Listing, you are agreeing to pay all charges for your booking including the Listing price, applicable fees like Airbnb's service fee, offline fees, taxes, and any other items identified during checkout...”
“you assume the entire risk arising out of your access to and use of the Airbnb Platform...including your stay at any Accommodation, participation in any Service, Experience...Host Services may carry risk of illness, bodily injury, disability, or death...”
“You are responsible and liable for your own acts and omissions and are also responsible for the acts and omissions of anyone you invite to join or provide access to any Accommodation...”
“When you accept a booking request, or receive a booking confirmation through the Airbnb Platform, you are entering into a contract directly with the Guest, and are responsible for delivering the Host Service under the terms and at the price …”
“the amount you are paid will be reduced by the amount we refund or otherwise provide to the Guest, and by any other reasonable costs we incur as a result of the cancellation.”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
Airbnb has updated this document before. Monitor includes same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
Need provision-level monitoring and regulatory mapping? Insight includes governance timelines, drift analysis, and full provision tracking.
Cross-platform context
See how other platforms handle Account credentials are non-transferable and must be kept confidential and similar clauses.
Compare across platforms →Governance Monitoring
Structured alerts for policy changes, governance events, and provision updates across 352+ platforms.