Airbnb Terms of Service

This document governs use of the Airbnb platform, including the online marketplace connecting hosts and guests, and establishes the legal relationship between Airbnb, Inc. (or its regional affiliates) and users worldwide, with Irish entity Airbnb Ireland UC serving as the contracting party for users outside the United States and China. The terms assert that Airbnb acts solely as a limited-purpose payment collection agent and platform intermediary, and explicitly state that the company is not a party to contracts between hosts and guests, a position with significant practical implications for liability and dispute resolution. Notable provisions include a binding arbitration clause with class action waiver applicable to US users, broad intellectual property licenses over user-submitted content, and Airbnb's reserved right to remove listings, suspend accounts, or modify the platform at any time with limited notice. The document engages the EU's Digital Services Act and GDPR for European users, the California Consumer Privacy Act for California residents, and various consumer protection frameworks across jurisdictions, with enforcement and applicability of several provisions, particularly arbitration and liability caps, varying materially by jurisdiction.